Stevens treasure hunt package not received

LittleHyde

I purchased a Stevens treasure hunt limited deal and the payment has been taken but I’ve not received any of the rewards. 

PummyRaj

Hello @LittleHyde, Hearty Welcome to the Pet Puzzle section of our friendly King Community  

I am very sorry to hear that you have not received your purchased items!!  I would suggest you to contact King Customer Support team to receive your purchased items back.  Here is the link  https://soporto.king.com/contact

While filling out the given form, don't forget to select the game you made the purchase!  Make sure to fill out all the needed details, and explain the issue in given dialogue box.  And enter the Topic as "Problems with Purchase" and Sub Topic with "Purchased Items not Received". 

Once you submit the complaint, you will receive an automated email with a ticket number as an acknowledgement.  If you have not heard from them within next 3 days, feel free to send an email to that automated email itself  

** If you tap on "Type your Comment" box located below, you will be able to write back if you need any further assistance!

Hope you receive your purchased lives back!  Have a nice day/evening!

Crazy Cat Lad

Hi @LittleHyde !

Did you get the purchase issue sorted out already by Player Support? Or do you need any further help with this?