Tic Tok advert not allowing any bonuses

jeanpsjeanps Posts: 16,119 Level 5

Hi there,

Is anyone else having the problem that when the Tik Tok advert runs, whatever bonus is being requested - extra moves, extra bonus etc - the advert does not fully run and the error message appears and ofcourse the bonus doesn't appear. This has been happening for a few days. All other adverts work properly, but Tik Tok seems to be running a lot at the moment

Comments

  • firebombmarkusfirebombmarkus Posts: 13,120 Sweet Legend

    Hi @jeanps and welcome to our adorable Community ๐Ÿ˜Š I am so sorry this is happening to you. I haven't noticed their ad in my game and I haven't had any issue with other ads. I would like you first to try these troubleshooting steps to see if they help. If it persists, please let me know and I will elevate it to the studio. I am looking forward to hearing from you again.

  • Hey! Would you like to give us your opinion?

  • [Deleted User][Deleted User] Posts: 0 Level 5

    Heya! @jeanps Welcome to the king community! Kindly follow the advice from the answer above providing screenshots to see the problem clearly.

  • jeanpsjeanps Posts: 16,119 Level 5

    Hi there @Trish24 . Whoops! I really meant to post this on the Friends site. Must have been clicking too quickly!!

    It's being looked after there.

    But I just recently checked the Pets Rescue Puzzle out again. I had stopped playing because I wasn't seeing any new levels. And everything seems to have been changed. Including more levels. I've just gone past 1000, so I wonder if this lovely community has a badge to add my collection.

    Again, sorry for the mix up.

  • Crazy Cat LadCrazy Cat Lad Posts: 9,748 Community Manager

    Hi @jeanps !

    Level 1010 is the current last level in Pet Rescue Puzzle and at the moment there no more levels in the making.



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  • jeanpsjeanps Posts: 16,119 Level 5

    Thanks @Crazy Cat Lad @crazycaca I appreciate the update. Must say I've really enjoyed the Pet Town concept

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