Any new updates on arena being closed??

anmiesnyd

my arena is closed since monday as well. my game is up to date

anmiesnyd

@Nikolaos_Prodromidis

thank you. do you know how long this will continue?

lili9162

Porque mi arena está cerrada

Lola_Pop

Hello Royal Champions,

We understand your frustration, and we'd like to tell you some more about what's happening and what to do if you haven't got access to the Arena at the moment:

1. The emails sent by Player Support don't state that the Royal Championship is gone for good; they just say some features may disappear at times, or test groups may be reshuffled. Nothing more. We haven't been informed by the Jelly team about any decision to remove the Championship forever.
2. Please don't log out and back in, as this is not working, according to what we've been told by other players
3. Also, please don't uninstall and reinstall the app- that's not working either and can cause the loss of Boosters and more

Last but not least: please be patient, we're working with the Studio on this and we'll be able to tell you more soon. You can give us your feedback about this right in this thread, which we're sharing directly with the Jelly team.

Thanks a lot, @Nikolaos_Prodromidis and @Lady_Sarina for all your help with this, and thanks to all our awesome Royal Champions for your understanding!

Jimini3360

Stil not working here too and if it was a Facebook issue it is not as simple as syncronising ot again. As far as I know there was no update of the game I dont believe the problem was fixed, too many players still cant access the game and you will automatically loosse those. Similar shorter problems were solved by updates

Fgradenext

Iagree that they will loose players. Why is it such a problem?

Lachandra_Lige

still cant get in to RC it still says arena closed

anmiesnyd

@Lola_Pop

is there a way to get your boosters back if you reloaded your game? ive done it before your response was posted

laaika

Hi there...how long before Arena opens on my device

Lola_Pop

Hello again!

@anmiesnyd , I'm sorry about this! Please contact our Player Support team from the Help Center in the game- they can have a look at it 🙏

@Jimini3360 , the connection issues we had back on the 11th are solved- the fact that some players cannot access the Arena is not related to them, and we're still waiting to know when you will have access again.