🍬 Candy Crush - Questions & Feedback
Comments
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Hello🤗
No issues! But, sharing a concern…
Hey please be aware if you make any in-game purchase your ads are gone for ever. You won't have them. No sweet cinema, no extra moves at the end of a level which can help you pass it. Choice is yours.
This is being spread and shared by couple of players - to everybody that come in with the question about not getting Ads! Above comment was → Here;
I do not have any personal experience with this as I do not purchase in the games! But, I was told by CMs that it is not true! Hence, thought of sharing as I have seen this comment by this particular player everywhere (even in the threads where we (Mods) inform that the Ads are test feature, she/he comes in posts that! Who would listen to us?)
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Hi there, I'm afraid that there is no CCS specific guide for recovering progress. My bad on sending the CCSS one.
For non-CCSS games, you can send this one:2 -
Thanks for flagging this, I'll flag this further to the team.
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Hi Pummy 🤗
Thanks so much for raising this and for jumping in to help the player with the ad reporting steps. That was spot on, and I really appreciate you keeping an eye on these conversations.
As for the follow-up comments from other players….yes, I know those kinds of statements about purchases and ads can be frustrating to see, especially when they contradict what we’ve shared about features being part of test groups.
Right now, though, I don’t think we need to step into this particular thread. The original message was more of a complaint about ad quality, and I’ve gone ahead and synced the thread so it’s not so visible.
Let’s keep an eye on it, and if anything escalates or spreads beyond this post, I’ll step in to handle it.
But again, thank you for staying on top of things, you’re always so sharp and on it 🤗
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Hello GE team🤗
Do any of you speak / understand German?
We have a question in the Forum! When I used the Translator, half of it did not make sense to me!
For now, I tagged @Werner_Cichy who is a German hoping that he can help this player!
(We have @lola_pop but, I don't want to bother her as she will be busy with her work with Help Center)!
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Thank you very much @Colorbomb_Collector🤗😍
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Thank you🤗
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Looking into this Pummy 😉
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Thanks a lot, Kelly🙏
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