🪄 Catalog Games - Questions & Feedback

Diamond_Lim · May 12

https://community.king.com/en/Mod-corner/discussion/comment/3324020#Comment_3324020

Hi there and Welcome abroad! @Tetem' 👋😄

Yeah! I am still doing very amazing and fine but I am still doing very busy right now! 👍😄🤗

You are welcome! Also thanks for your passing and reporting these impossible levels to Diamond Diaries Saga Studio Team now! 👍😄🤗

Have a happy, relaxing, sunny, great and fantastic weekend too! 😄

💎 Diamond Lim 💎

Diamond_Lim · May 15

Hello there! Hope you are still doing very great and well again! @Alex_The_Witch @CaramelKat @Colorbomb_Collector @Kevin_ @Tetem' 👋😄

I see and find mostly of the players are also asking and stucking on Level 5254, 5255, 5262, 5263, 5271, 5273, 5274, 5275, 5280, 5282, 5288, 5291, 5293, 5297, 5307, 5309, 5314 and 5315 as these levels are really another impossible to be passed due to not very enough moves to be passed possible and also too many layers of blockers should be destroyed by many moves in Diamond Diaries Saga again. Oh Dear again! 🙁

They continue feeling very frustrated and annoyed for asking and stucking these new impossible levels again now. Argh...! 😫

So can you please start asking and reporting Level 5254, 5255, 5262, 5263, 5271, 5273, 5274, 5275, 5280, 5282, 5288, 5291, 5293, 5297, 5307, 5309, 5314 and 5315 to Diamond Diaries Saga Studio Team check and fix these new impossible levels easier urgently now? Many thanks again! 🙏🤗

💎 Diamond Lim 💎

Kevin_ · May 15

https://community.king.com/en/Mod-corner/discussion/comment/3326102#Comment_3326102

Hi @Diamond_Lim , thanks for reporting, please note that as @Tetem' mentioned the levels you reported before (5254, 5255, 5262, 5263, 5271, 5273, 5274, 5275, 5280, 5282, 5288, 5291, 5293 and 5297) have already been reported to the team.
As for these new ones you added (5307, 5309, 5314 and 5315) I see that 5307,5309 and 5315 have a positive pass rate, however I have now reported level 5314 as I can see has a lower passing rate.
Thanks you!

Diamond_Lim · May 16

https://community.king.com/en/Mod-corner/discussion/comment/3326316#Comment_3326316

Hi again! @Kevin_ 👋😄

Great job again! Thanks for your letting me know Level 5254, 5255, 5262, 5263, 5271, 5273, 5274, 5275, 5280, 5282, 5288, 5291, 5293 and 5297 have been reported to Diamond Diaries Saga Studio Team already, also Level 5307, 5309 and 5315 have still positive pass rate and also passing and reporting Level 5314 to Diamond Diaries Saga Studio Team now! 👍😄🤗

Have a happy, relaxing, sunny, great and fantastic weekend again! 😄

💎 Diamond Lim 💎

PrettyBubbles · May 16

Hi guys in bw2 we have players here and here reporting all boosters were lost after updating 💓

@Snow_Rider

MountainMom · May 16

A player posted a question regarding ACCESSIBILITY HERE. I trust that a Manager or Game Expert will respond.

@Snow_Rider @Alex_The_Witch @CaramelKat @Colorbomb_Collector @Kevin_ @Tetem'

Snow_Rider · May 16

https://community.king.com/en/Mod-corner/discussion/comment/3326792#Comment_3326792

Thank you Leanne for tagging us. I've shared this question with both CG and accessibility teams. I'll get back to the player once I hear more.

MountainMom · May 17

Hello @Snow_Rider and/or Game Experts,

Two players have reported issues related to not being able to make purchases due to multiple email addresses HERE. The question was posted in CCFS but the player mentions Candy Crush. Can someone in the Community help, or should we redirect them to Customer Support or their platform?