🪄 Catalog Games - Questions & Feedback

Snow_Rider

PrettyBubbles

Apr 3, 2025

Hi Arina 🙋‍♀️ bw2

Do you have an update for the players here 💓

@Snow_Rider

Thanks for following up! I’m currently waiting for the Studio’s response. As soon as I hear more, I’ll let you know or share the update in the BW2 thread 🙏

DieOmimi

Snow_Rider

Apr 3, 2025

https://community.king.com/en/Mod-corner/discussion/comment/3301187#Comment_3301187

Hi Ina! Ohhhh this is not great experience at all 😓 I fully understand where your frustration is coming from 😓 @Princess_Jessica @johamilton, have you seen any recent reports around these issues?

1. Some levels on the map are being skipped and incorrectly marked as completed
2. Mystery Chests have disappeared from the map
3. No pre-game boosters from Allen’s Balloons
4. Daily win streak reset to zero
5. No Gold Bars received after completing levels with high scores
6. Significant score discrepancies between players on the same level

I didn't report number 5. Perhaps you interpreted it differently? Regarding the gold bars, I said that this one level, which I was supposed to have played but hadn't yet, doesn't count toward the team effort, and therefore I didn't receive any gold bars from the Queen's Vault. This team effort required 20 new levels, but only 19 were counted for me.

PummyRaj

Snow_Rider

Apr 3, 2025

https://community.king.com/en/Mod-corner/discussion/comment/3301267#Comment_3301267

Hmm, Ina’s friends list disappeared too, but it appeared although with a new set of friends.Could it be the same case? 🤔 It seems like the team outside of Catalog Games might be making changes to the social features across King games.

What should I do for this glitch, Arina?

My teammates are intact (but gone to 7 from 11)!! We cannot send lives to them anyway! So, it does not matter if they are less or more!

Princess_Jessica

https://community.king.com/en/Mod-corner/discussion/comment/3301602#Comment_3301602

Yes I have saw reports of it showing the level already saying it has been played when indeed it had not I'll try to find the link to it and share it with you 🤗

Princess_Jessica

https://community.king.com/en/Mod-corner/discussion/comment/3301602#Comment_3301602

Here is a link about the balloons

https://community.king.com/en/candy-crush-jelly-saga/discussion/480404/beat-my-level-and-i-had-all-five-balloons-but-when-i-went-to-the-next-level-and-started-it-glitched

I am still looking for links 😔

Lynette

@Snow_Rider Sorry Arina, but I can't answer this one as I agree with the player!

https://community.king.com/en/pet-rescue-saga/discussion/493031/support

I really don't understand why levels that obviously don't work - by this I mean do not follow logical game rules - are not corrected when we/I explain the problem!
Just because players are 'passing' them does not mean these levels are playable! (I've explained before how most people now just blow up the entire board with a mega bomb 😔)

Having said that please pass this feedback on: Episode 576 (Levels 8608 to 8622) was the first in a long time that there were no levels that I needed to use boosters or extra moves!
Some levels were still very difficult and took days of playing to achieve, but not having to resort to extra moves or boosts was very satisfying 🙂

Diamond_Lim

Hello there! Hope you are still doing very great and well again! @Snow_Rider @Alex_The_Witch @CaramelKat @Colorbomb_Collector 👋😄

I see and find mostly of the players are start asking and stucking on Level 5201, 5207, 5208, 5210, 5215, 5217, 5218, 5220 and 5224 as these levels are really another impossible to be passed due to not very enough moves to be passed possible and also too many layers of blockers should be destroyed by many moves in Diamond Diaries Saga again. Oh Dear again! 🙁

They are start feeling very frustrated and annoyed for asking these impossible levels again now. Argh...! 😫

Except these new impossible levels, I check playing another new levels are still appropriate pass rate mostly and the features are still not problem yet! 👌🆗️😊

So can you please start asking and reporting Level 5201, 5207, 5208, 5210, 5215, 5217, 5218, 5220 and 5224 to Diamond Diaries Saga Studio Team check and fix these new impossible levels easier again now? Many thanks again! 🙏🤗

💎 Diamond Lim 💎

PrettyBubbles

https://community.king.com/en/Mod-corner/discussion/comment/3301613#Comment_3301613

Thank you 💓

Snow_Rider

https://community.king.com/en/Mod-corner/discussion/comment/3302074#Comment_3302074

Really appreciate you bringing this to my attention and letting me handle it 🙏 You have a fair point about levels that feel more like passing levels rather than offering a meaningful gameplay experience. And I'm glad to hear this episode feels much better!

Snow_Rider

https://community.king.com/en/Mod-corner/discussion/comment/3301818#Comment_3301818

Thanks for checking! Alright, it looks like we don’t have any recent reports on this, so it may just be an isolated case.

https://community.king.com/en/Mod-corner/discussion/comment/3301616#Comment_3301616

Thanks for clarifying! Since we haven’t received any recent reports from other players, let’s keep an eye on the situation for now. Regarding the missing friends list, we’ve only seen a small spike in Jelly so far. The Studio is still investigating, and I’ll follow up on this again on Monday.