CCFS: Incorrect rewards displayed in events

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  • DieOmimi
    DieOmimi Posts: 44,634

    Sure

  • DieOmimi
    DieOmimi Posts: 44,634

    The graphical error with the rewards also occurred in the current Jelly Queen Jubilee event-

    Device language German, User ID: my

    Jelly Queen Jubilee event map

    after Level 1

    Screenshot_20250523-160327.jpg Screenshot_20250523-160335.jpg

    after Level 4

    Screenshot_20250523-162438.jpg Screenshot_20250523-162452.jpg

    The graphical error was not present after levels 7 and 10. The rewards were displayed correctly.

    Screenshot_20250523-165428.jpg Screenshot_20250523-165449.jpg

    After completing Star Chaser (collecting 30 new stars) there was again the graphical error with the incorrect display of the rewards.

    Screenshot_20250524-002825.jpg Screenshot_20250524-002847.jpg

    However, this graphical error only seems to occur if the costume is already in the scrapbook. My sister didn't have the Jelly Queen Jubilee costume yet. The rewards were displayed correctly for her (stickers for the costume and boosters).

  • Alex_The_Witch
    Alex_The_Witch Posts: 1,421

    Game Expert

    Hey there, @DieOmimi ! I hope you're doing well. Thank you so much for the report.

    I have now passed this info to our team so they can take a look. Once we have an update I'll let you know. Have a great day ๐ŸŒž

  • DieOmimi
    DieOmimi Posts: 44,634

    Thanks, I'm fine. I hope you are too.

    Thanks also for reporting the graphical error to the studio.

    Have a great rest of your weekend! ๐Ÿค—

  • Alex_The_Witch
    Alex_The_Witch Posts: 1,421

    Game Expert

    Hey there @DieOmimi ! Hope you're having a great day!

    I come bearing some news. The issue has now been added to the Studio for an on-going investigation. Once again, thank you so much for reporting the situation. Please feel free to keep reporting any other issues you experience or see other players experiencing. We really appreciate that.

    In the meantime, have a wonderful day and take care ๐ŸŒž

  • DieOmimi
    DieOmimi Posts: 44,634

    The Sheriff Olivia event was a while ago. I thought I'd hit "send," but it was still stuck in my drafts. ๐Ÿ˜…

    There was a special map with 10 levels. Gift boxes were available after levels 1, 4, 7, and 10. When collecting the gifts, the same graphical glitch (two hours of time booster converted into 30 minutes of time booster) occurred that was previously reported.
    The graphical glitch only occurs if players don't yet have the costume in their scrapbook.
    Device language: German
    User ID: my

    Screenshot_20250528-205145.jpg Screenshot_20250528-205149.jpg Screenshot_20250528-205156.jpg Screenshot_20250528-205203.jpg Screenshot_20250528-205236.jpg Screenshot_20250528-210334.jpg Screenshot_20250528-210339.jpg Screenshot_20250528-210347.jpg Screenshot_20250528-211238.jpg Screenshot_20250528-211254.jpg
  • Tetem'
    Tetem' Posts: 336

    Game Expert

    Hi @DieOmimi

    Thank you for reporting this, we had already reported this to studio a while back when it was initially reported, but we don't have any news about it just yet, I've gone ahead and reported it once again!

    Thank you so much! Have a sweet day! ๐Ÿค—

  • DieOmimi
    DieOmimi Posts: 44,634

    I wanted to let you know that the rewards for the current "Odus the Eagle" event are displayed correctly. However, I find it strange that the "Star Chaser" is played with Misty and not with Odus.

    Screenshot_20250630-012500.jpg Screenshot_20250630-014532.jpg
  • Tetem'
    Tetem' Posts: 336

    Game Expert

    Hi @DieOmimi

    Thank you for reporting that the rewards are displaying as intended. As for the Star Chaser feature, I understand it may seem strange, however It is the studio that makes those decisions.

    Thank you!

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