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Losing Progress
Level 2
I really wish there was a way to maintain current progress if a connection is lost. I don’t understand why this is even an issue. There have been numerous times when the connection was lost (not my on my end) and I lost my progress and had to start all over.
Comments
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Hello and welcome to our beautiful community
Here is a link that might help you. It sounds like you're with FB. Please log in correctly and always save your progress. Please play level 1 again and quit and update and clear the cache.
Good luck
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@Spinnifix Thanks for your reply. I’m referring to the issues that happen specifically in the Royal Championship platform. No issue with regular game play.
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thanks for tagging me @Spinnifix
@cbay88 there are very often problems with the internet connection at RC. That's why I don't play it that often anymore, only when I've played all the levels on the main card and I'm at the end of the card.
When I played RC, it was also the case with me that the game said I had no internet connection and it couldn't give me my win. Also the progress points were not credited, so I could not advance in the ranking. Once it was so bad that I only finished 21st.
Then I decided to pause for a while.
Definitely it's not because of my internet connection or my device. I have a very fast internet and a device with good memory.
So the mistake must be with the game itself, maybe it is too overloaded by the many players in RC. I can't tell you where the mistake is.
There is a discussion about RC here on the Jelly page. There, players repeatedly report a lack of connection at RC. So we are not alone in doing so.
I also read that the studio is working to fix the error. Unfortunately, it does not seem to be succeeding yet.
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Thanks for the info! Glad to know it’s not just me and they are aware of the issue. Hope it gets corrected soon!
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Thanks for letting me know!!!
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@DieOmimi I have been getting the “no internet access” error message for the past two days any time I try to play Champions. 😡 My internet connection is perfectly fine. I’ve reset my phone, deleted and reinstalled the app, and still nothing. Have you seen anyone else having this issue or know what else I can try to fix it?
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