Offensive Username

Again, here we go with the victim blaming, from none other than a mod. Disappointing. The tech support has an option for “feedback and suggestions “ , at the time I reported the offensive name, it was so offensive I would not want to screenshot it to be seen in the forums. These kind of things are best dealt with privately- hence contacting support, that’s what they are called SUPPORT. By coming on here telling ME, that I have done the wrong thing by trying to protect the community, something I have gone out of MY way to do, taking up MY time, you, again, are VICTIM BLAMING. One would assume there is no place for this in the forums, yet here you are, a MODERATOR, trying to turn this into my fault some how.

This forum should be a safe place for everyone, yet here you are again proving my point that the people who represent King, whether paid or voluntary, are of the mindset to bully and blame innocent players trying to do the right thing. Very disappointing and disturbing

Ummmm, is this aimed at me? Are you name calling now? Its not skepticism when the facts are right there in front of your face. Yes, I AM dissatisfied with VICTIM BLAMING. There should be NO PLACE for it anywhere, forums or customer service.

it is VERY SAD that moderators are resorting to this negative behaviour in what is supposed to be a family friendly community. Please let me know where exactly your claim of “denial” fits in all of this. The only denial I can see is that of the moderators owning their behaviour.

A player reporting an offensive name through the “feedback and suggestions “ form the tech team have provided is exactly that, providing feedback of the offensive nam and suggesting it be removed in order to help KING provide a safe, harmonious place for ALL.

For doing this I’m being told I am in the wrong? VICTIM BLAMING

For doing this I’m being called a skeptic? NAME CALLING

For standing up for myself, and all other players who try to help the community who get treated this way, I am now being ambushed by moderators attempting to bully and harass me? How is this in line with KING community standards?

Please set your egos aside and think of the community and the example you are setting in this supposed “family friendly” community.

Poppy, thanks for your reply. As you have said, we are all entitled to our own opinion. I can only go on MY past experiences, as everyone else does, and I am not wrong when I say “ nothing was done to remove the offensive screen name” when I reported one. I’m glad in this case it was done, it’s good to see improvements in the response by King to players concerned about keeping this a safe community.

However, your claims of “no name calling or victim blaming” have no substance as by viewing the conversation I was clearly told I was WRONG for reporting the name to customer support and clearly labelled a “skeptic” Perhaps education on psychological abuse could be something team members could be educated on in the future to avoid this happening in the future. Blame shifting is a common response by people in an attempt to remove the focus of their inappropriate behaviour and shift the blame to another. The conversation above is a clear example of this if you research common personality disorders.

opinions are opinions and facts are facts.

Now please, condescending comments are also not a necessary or helpful part of customer service. I would advise against using these in an attempt to resolve any situation in the future as they remove any sincerity in your response.

Basically, communicate with others the way you’d like others to communicate with you. It’s pretty simple.Equality is a beautiful thing if it is practised.

Hi @NatalieG

You are doing fine and yes that was one of the Avenues open to you in the Community, to contribute to keeping the Forums and Games friendly and safe. 🌻

The RC is a global Game and when it comes to the names people choose for themselves, what is acceptable in one land or age group, may not be in another. Sometimes common sense can be missing also, along with people's sense of humour being different. There's also those, that like to be rebellious or seek attention, even if it's negative.....🤷‍♀️ It takes all sorts to make the world turn, even those who are immature also 🤦‍♀️

🔹If a name is so offensive, that a screenshot would be inappropriate publicly in the Community, it can be sent via PM to a CM or Moderator. Who will then pass it on to the right people, in the right area.

🔹It can also be posted in a discussion like this one and a CM or Moderator tagged to see it and the link can be used when passing on the info.

🔹In the Support Area of Jelly, it can also be posted and a CM or Moderator tagged to see it and the link can be used when passing on the info.

🔹In the Support Area of Jelly, you'll also find the Help Center in the White Ribbon. Under the bolded Subheading - Privacy & Terms - there is also the "How do I report abuse?" and a "Contact us" form at the bottom of the page.

🔸In Game - Under "How do I report abuse" you'll also find the "Contact us" button where you can report the offensive/ inappropriate name

🔹If it is in the Community itself, then any member can report it using the "Flag" option for it to be seen and investigated.

Tips: Lowercase letters are fine and providing detail is very helpful. Screenshots, dates, device & platform info etc

The tone of written words, can be interpretated differently and also, allowing for the use of a translator or English being a second language, is a great kindness, to factor into, a multicultural Community.

Tis good to remember, that we all have a Digital Footprint, that reflects our written words, tone, activity, comments and reputation. Thankfully most Jellies do follow the House Rules and are kind, friendly, fluid and co-operative in word and tone.

Have a great day everyone. Spring is here and Wildflowers are starting to bloom 🌻🌺🦋

@shafer223 I know right LOL I've had that a bit lately and I've hardly made any moves 😂