🪄 Catalog Games - Questions & Feedback
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The current event with Misty is experiencing the same graphical error as previously reported in other events:
The reward is 2 hours of time boosters, which then convert into 30 minutes of time boosters.
Please report this to the studio so it can be corrected. The incorrect reward display is very irritating.
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Hey there @DieOmimi ! I hope you're doing well.
Thank you for flagging. This is a graphical glitch where the incorrect reward is displayed. It shows 2h and then it changes to 30mins. Our Studio is aware of this and is investigating it. This also affects multiple events, so if you see it happening at different instances, do not worry.
Thank you in advance for your patience while the Studio works on this and have a great day!
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Hi @DieOmimi
Mine has always had this error on facebook/computer
The previous level number shows, but when you open the game it's actually one level ahead of what it said.
As for playing previous levels, you are the only player I know who can do this on computer, unless you clear your game cache?
I can play a previous level once after a cache clear, then the level menu to find previous levels no longer works (until I clear the cache again)1 -
Hi @Lynette unfortunately, when I play the displayed level, it's not the current level. I noticed this because the level seemed familiar to me because I had already played it on my phone, and I didn't receive a daily sticker after completing the level. I have to close and reopen the app several times to see and play the actual current level. This is only happening in the current version. I didn't have this issue with the previous version.
I can only play old levels on the computer once. Then I have to close and reopen the app to access the menu where I can go to previous levels. I've never cleared the cache on my computer (I only know how to do it on mobile devices). 😅
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Hello there! Hope you are still doing very great and well again! @Snow_Rider @Alex_The_Witch @CaramelKat @Colorbomb_Collector @Kevin_ 👋😄
I see and find mostly of the players are start asking and stucking on Level 5226, 5235, 5237, 5244, 5245, 5246, 5248, 5250 and 5254 as these levels are really another impossible to be passed due to not very enough moves to be passed possible and also too many layers of blockers should be destroyed by many moves in Diamond Diaries Saga again. Oh Dear again! 🙁
They are start feeling very frustrated and annoyed for asking these impossible levels again now. Argh...! 😫
Except these new impossible levels, I check playing another new levels are still appropriate pass rate mostly and the features are still not problem yet! 👌🆗️😊
So can you please start asking and reporting Level 5226, 5235, 5237, 5244, 5245, 5246, 5248, 5250 and 5254 to Diamond Diaries Saga Studio Team check and fix these new impossible levels easier again now? Many thanks again! 🙏🤗
💎 Diamond Lim 💎
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Reopening the game must work for clearing the game cache/data 🙂
Is it a sync problem between your devices in that only when you'd already played on phone the computer version did not catch up?
Or is it happening with levels you'd previously played on computer also?2 -
Yes, it's a synchronization issue between my devices. Each device only remembers the last level I played on that device. If I want to play on another device and open the app, the next level I see is only the one that the device has remembered. I then have to play an old level, close the app, and reopen it to play the current level.
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just a thought, are you completely closing the app on other devices before you play on another device?
only asking as another game I play, it's causes sync issues if it's not closed properly.1 -
Yes, I do. After using an app, I close it and, on mobile devices, I also check that it's not still running in the background.
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Hello there! Hope you are still doing very great and well again! @Alex_The_Witch @CaramelKat @Colorbomb_Collector @Kevin_ 👋😄
I see and find mostly of the players are start asking and stucking on Level 5254, 5255, 5271, 5272, 5273, 5274, 5275, 5276, 5277, 5280, 5281 and 5282 as these levels are really another impossible to be passed due to not very enough moves to be passed possible and also too many layers of blockers should be destroyed by many moves in Diamond Diaries Saga again. Oh Dear again! 🙁
After the diamond has been unlocked, the diamond got stucking on the circle on Level 5272! ⬇️🙁
They continue feeling very frustrated and annoyed for asking and stucking these new impossible levels again now. Argh...! 😫
Except these new impossible levels, I check playing another new levels are still appropriate pass rate mostly and the features are still not problem yet! 👌🆗️😊
So can you please start asking and reporting Level 5254, 5255, 5271, 5272, 5273, 5274, 5275, 5276, 5277, 5280, 5281 and 5282 to Diamond Diaries Saga Studio Team check and fix these new impossible levels easier again now? Many thanks again! 🙏🤗
💎 Diamond Lim 💎
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