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If I would like to start from the beginning with level 1 again, how do I do that?

kgarden
kgarden Posts: 3

Level 1
in Support
If I would like to start from the beginning with level 1 again, how do I do that?

Best Answers

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124
    Answer ✓
    Hi @kgarden and welcome to our Community!

    To reset your game you will need to play with a new Facebook account or we reset the game from here to level 1 on your existing Facebook. 

    If you want me to reset your game, please just le me know and remember that once I have reset your game it cannot be set back to level 920 and no eventual purchases before the reset can be refunded. 

  • RegalRenz
    RegalRenz Posts: 8,494
    Answer ✓
    @Crazy Cat Lad can reset your progress if you'd like so you can start fresh.
  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124
    Answer ✓
    Hi @LWH and welcome to our Community!

    Please post your Game ID on this thread so we can help you out with this. You have all the details how to find the number on the page. 
  • LWH
    LWH Posts: 3

    Level 1
    Answer ✓
    ID: 1107162799
«1

Answers

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124
    Answer ✓
    Hi @kgarden and welcome to our Community!

    To reset your game you will need to play with a new Facebook account or we reset the game from here to level 1 on your existing Facebook. 

    If you want me to reset your game, please just le me know and remember that once I have reset your game it cannot be set back to level 920 and no eventual purchases before the reset can be refunded. 

  • RegalRenz
    RegalRenz Posts: 8,494
    Answer ✓
    @Crazy Cat Lad can reset your progress if you'd like so you can start fresh.
  • LWH
    LWH Posts: 3

    Level 1
    Please reset my game to level 1.  Thanks!
  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124
    Answer ✓
    Hi @LWH and welcome to our Community!

    Please post your Game ID on this thread so we can help you out with this. You have all the details how to find the number on the page. 
  • LWH
    LWH Posts: 3

    Level 1
    Answer ✓
    ID: 1107162799
  • kgarden
    kgarden Posts: 3

    Level 1
    I have already restarted playing Alpha Betty. I'm already past level 700. I'll probably ask to start all over again once I reach 920 again.  This is a very fun game.  Thank you!
  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124
    @LWH I have reset your game now to level 1!

    Before opening the game, please clear cache and cookies on the browser you use for playing the game and on mobile, reinstall the app. 

    Remember to check the Weekly Word Challenge as well in Community. Every week a new chance to win Gold Bars to your game. You find it under AlphaBetty and Discussions. Here's this week's game board and a new one will come on Thursday! 


  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124
    @kgarden If you want to get the game reset when reaching level 920, please post about it here and I'll help you out. 
  • LWH
    LWH Posts: 3

    Level 1
    Thank you!
  • slskiba
    slskiba Posts: 4

    Level 1

    I would like to start at level 1 again. Please reser my account. User I'd 10153611284298268

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