Cezdiamond

Community Manager

Comments

  • Hi Maria- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in Lost level progress after getting an account Comment by Cezdiamond October 2017
  • Hi Kerron- Welcome to King Care! Please create an account now on your old phone either via Facebook or the Kingdom. This will then save your levels to a profile. Once this is done you can then sign in on your new device and you will be able to continue from where you left off :-) Thanks! 
    in Lost Level Progress, Can't Sync New Phone Comment by Cezdiamond October 2017
  • Hi Saryn- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your Soda sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)…
    in Lost all Level Progress on Soda Saga Comment by Cezdiamond October 2017
  • LJ- Welcome to the community. I am sorry for the delay in getting back to you. Are you still experiencing this problem? Let me know if you still need a hand. Have a sweet week! 
    in game starts me a level 1 nearly every time Comment by Cezdiamond October 2017
  • Hi Jhunt- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in Lost level progress after getting new phone Comment by Cezdiamond October 2017
  • Hi Diane- Welcome to the community. Boosters are currently non-transferable between platforms and devices. As they are items saved directly to your device's memory they can only be used on that specific device. This means that if you receive them on your mobile device you are unable to access them on your PC and vice…
    in I have lost my boosters when changing my phone Comment by Cezdiamond October 2017
  • Hi Chan- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in I lost my progress from 2750 back to 213 when I sync it via Facebook Comment by Cezdiamond October 2017
  • Hi Anny- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in Lost progress in candy crush Comment by Cezdiamond October 2017
  • Thanks Lynette our very own magical player! 
    in Bubble Witch 3 Saga Level 295 Video Tutorial Comment by Cezdiamond October 2017
  • This video has now been updated, sorry it appeared to be an old level design. Thanks!
    in Bubble Witch 3 Saga Level 224 Video Tutorial Comment by Cezdiamond October 2017
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