Cezdiamond

Community Manager

Comments

  • Hi mtrofa- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in I lost all progress after upgrading my phone. Comment by Cezdiamond October 2017
  • Hi Jean- Thanks for posting on King Care. I am really sorry that you have lost your boosters, I can understand your frustration. Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these…
    in I lost all of my Candy Crush boosters.... Comment by Cezdiamond October 2017
  • Hi Susan- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your cute pet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have…
    in Progress lost Comment by Cezdiamond October 2017
  • Hi there- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your Farmtastic journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)…
    in Lost progress with new phone Comment by Cezdiamond October 2017
  • Hi Dorell- Welcome to the community. I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)…
    in my progress has been lost in candy crush soda and candy crush jelly Comment by Cezdiamond October 2017
  • Hi Andrea- Welcome to the community. Level 130 is indeed a tricky one and the goal is to "Collect the Orders" as well as reach the points needed. Check out our Blog here Hope this helps! 
    in Why am I unable to pass level 130 Comment by Cezdiamond October 2017
  • Hi Claire- Welcome to the community. I am really sorry that you have lost your boosters, I can understand your frustration. Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these items to…
    in I accidentally deleted candy crush app. When I reinstalled I had no boosters. How do I get them ba Comment by Cezdiamond October 2017
  • Hi doneill27- Welcome to the community. Boosters are currently non-transferable between platforms and devices.As they are items saved directly to your device's memory they can only be used on that specific device. This means that if you receive them on your mobile device you are unable to access them on your PC and vice…
    in Got a new phone, reloaded game and progress was saved but not the 100's of boosters i had Comment by Cezdiamond October 2017
  • Hi Patricia- Welcome to the community. Boosters are currently non-transferable between platforms and devices.As they are items saved directly to your device's memory they can only be used on that specific device. This means that if you receive them on your mobile device you are unable to access them on your PC and vice…
    in I lost all my Boosters after I change to a new Kindle. My Level is correct but my Boosters are not. Comment by Cezdiamond October 2017
  • Hi Pamaluv- Welcome to the community. I am really sorry that you have lost your boosters, I can understand your frustration. Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these items to…
    in Where did my boosters go? Comment by Cezdiamond October 2017
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