Cezdiamond

Community Manager

Comments

  • Hi red54- Welcome to the community! Boosters are currently non-transferable between platforms and devices.As they are items saved directly to your device's memory they can only be used on that specific device. This means that if you receive them on your mobile device you are unable to access them on your PC and vice versa.…
    in Candy crush boosters lost Comment by Cezdiamond October 2017
  • Hi Ivan! Boosters are currently non-transferable between platforms and devices.As they are items saved directly to your device's memory they can only be used on that specific device. This means that if you receive them on your mobile device you are unable to access them on your PC and vice versa. Your Gold Bars and level…
    in Boosters gone Comment by Cezdiamond October 2017
  • Hi Lizcartes- I am really sorry that you have lost your boosters, I can understand your frustration. Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these items to be lost. For this…
    in Lost all boosters Comment by Cezdiamond October 2017
  • Hi Kate- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in My daughter put my iPad back to factory settings and Ive lost all levels. Comment by Cezdiamond October 2017
  • Hi AKS- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in I was in level 938 and while reinstallalling the game i lost my previous levels. Comment by Cezdiamond October 2017
  • Agradecemos a sua pergunta. De momento, o King Care só está disponível em inglês e Espanhol
    in Alguém pode me ajudar?? Comment by Cezdiamond October 2017
  • Hi Kandice- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have…
    in I lost progress about 100+ levels and it won’t let me progress forward/ replay previously won levels Comment by Cezdiamond October 2017
  • Hi Kori- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in I lost my progress Comment by Cezdiamond October 2017
  • Hi leighelaine- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)…
    in I was on level 580+. All the levels have been removed &I am back to level 1. Can these be restored Comment by Cezdiamond October 2017
  • @Adham do you need a hand? 
    in Bubble Witch 3 Saga Level 431 Video Tutorial Comment by Cezdiamond October 2017
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