Cezdiamond

Community Manager

Hi Sandra- Thanks for posting on King Care. Sorry for the delay in getting back to you. Are you still experiencing this problem? Please could you try our troubleshooting steps here? https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android Let me know how you get on :-) Have a sweet week!

Hi Chandra- I will check your account and send you a private message. Please check for the envelope :-) Thanks! 

Hi John- Thanks for posting on King Care. After a careful and thorough investigation and based upon our valuable players' feedback, it has been decided to say goodbye to Odus and his adventures in the Dreamworld. I am sorry that this may be disappointing for you. The access to the Dreamworld levels has now been removed, as…

Please could you try the steps here and see our update: https://care.king.com/en/candy-crush-saga/candy-crush-saga-facebook-update 

Hi Betty- Thanks for posting on King Care. Sorry for the delay in getting back to you. Not all updates include new levels sometimes we release an update which just includes a few tweaks and improvements. There are now 2630 levels on Facebook and 2600 on mobile devices. I hope this helps :-) Have a sweet week! 

Hi Kerry- Thanks for posting on King Care. Sorry for the delay in getting back to you. Does the problem persist? Please can you try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android Let me know if you still need a hand :-) Have a sweet week! 

Hi Laxman- Thanks for posting on King Care. Well done for getting so far, you're doing great! There are currently 2630 levels available, however the great thing about a Saga is that the fun never stops :-) So for now, you can expect many more levels and sweet adventures to come! New levels will be available soon, but I…

Hi Ash- Thanks for posting on King Care. Not all updates include new levels sometimes we release an update which just includes a few tweaks and improvements. I hope this helps :-) 

Hi Jennifer- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your iPad crashing. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios It is possible that you may be playing on an older device, please see this thread for…

I will send you a message, Stacey :-)