Cezdiamond

Community Manager

Comments

  • Hello @ballerchick I am very sorry that your phone was stolen. As a gesture of goodwill I have added some goodies to your account, you should see these when you open your game next on your mobile. Thanks! Thanks to Superstar @Elsa too! 
    in Where are my boosters Comment by Cezdiamond January 2019
  • Hello Trica! I am a Community Manager here at King. Elsa is the Superstar I spoke to, and she is quoting me :) You have currently access to unreleased content, so we have to wait until the levels are properly released. If you find then that your levels have not synced up correctly, I will make sure that we add the…
    in Candy Crush Saga Comment by Cezdiamond January 2019
  • Thanks so much to everyone who entered, it was lovely to hear all about your stories and what you have been up to over the holidays! We have winners from every community, the winners in Candy Crush Saga community are @ivana86 @JerryAlvarez02 @arha @Brina_Watson and @danc I will be contacting you shortly to give you your…
    in Celebrate the Holiday Season with the Community! 1000 Gold bars to be won!- FINISHED Comment by Cezdiamond January 2019
  • Here in the community we care a lot about the thoughts of our players, there are many changes in our games that have come directly based on feedback given here :) Although we cannot always promise that these changes will happen, we always pass feedback on and listen to voice our players. 
    in Why can't I turn off the suggested moves in candy crush ? Comment by Cezdiamond January 2019
  • Hi everyone! Do you mean in the community? This is not currently an option to do yourself, but let me or one of the Community Managers know if you would like to change your username :) 
    in Change username ? Comment by Cezdiamond January 2019
  • Hi Tricia! Welcome to the community, which level are you currently playing? Some players have access to some unreleased content in a test but the current last level is 4220. New levels will be available soon :) Some of our team have taken some time off over the holiday period to spend time with their families, but we have…
    in No new levels Comment by Cezdiamond January 2019
  • Hi Yami, Please read our full guide here :) Thanks! 
    in How to restore completed levels. Comment by Cezdiamond January 2019
  • Hello! You are currently in our dedicated Candy Crush Saga community, so I will move you to our Jelly community, so that players can help you :)
    in Jelly 640 - counter stop at 4 Comment by Cezdiamond January 2019
  • Hi Everyone! Some players have been lucky enough to be chosen to test some unreleased content. The current last level is actually 4220. This is why the levels will not be showing as the same on all devices at the moment. Do not worry, once the new content is officially released everything should sync up again :) 
    in I haven't got Christmas Stocking Boosters to help with Level 4223 Comment by Cezdiamond January 2019
  • Hey mayaathko! Welcome to our community, we cannot help with purchase problems here but see our full guide to help you :-) 
    in Missing purchase Comment by Cezdiamond January 2019
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