Cezdiamond

Community Manager

Comments

  • Hi Heidi- Thanks for posting on King Care. I am sorry that you have been experiencing a problem passing level 2142. I can understand your frustration. What was the end of level message? If this happens again please could you share a screenshot of the end of level board so that we can take a look for you? Thanks! 
    in Level 2142 in Candy Crush Saga. I've beat this level twice (used 4 lollipops) to do it. Comment by Cezdiamond April 2017
  • Hi Sylvia- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your Farmtastic journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)…
    in New phone, lost progress Comment by Cezdiamond April 2017
  • Hi there- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your Farmtastic journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)…
    in Farm Heroes iPad Progress Lost Comment by Cezdiamond April 2017
  • Hi Coldfire- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your jelly sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted…
    in Lost progress on candy crush jelly Comment by Cezdiamond April 2017
  • Hi Momo- Thanks for posting on King Care. Welcome to the community. I am sorry at the moment it is not possible to transfer beans from one game to another but thanks for the great suggestion. We are here if your mother needs any tips on her Farmtastic journey :-) Have a lovely week! 
    in How can I gift all my beans? Comment by Cezdiamond April 2017
  • Hi Lisa- Thanks for posting on King Care. If you were playing whilst logged into Facebook or the Kingdom then your levels will have been saved :-) Simply log in and connect your game again, you will then be able to continue from where you left off. Have a sweet weekend! 
    in I lost all my levels on candy crush is there a way to get them back? Please help! Comment by Cezdiamond April 2017
  • Hi Malene- Thanks for posting on King Care. I am very sorry that you have lost your Unlimited Lives. Let's make things right again.I would like to check your account, so I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get…
    in I lost my unlimited lives in Candy Crush Soda Saga Comment by Cezdiamond April 2017
  • Hi Ian- Thanks for posting on King Care. I am very sorry that you have lost your Unlimited Lives. Let's make things right again.I would like to check your account, so I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get…
    in Loss of game time after update of Candy Crush Soda Saga Comment by Cezdiamond April 2017
  • Hi there- Thanks for posting on King Care. I am very sorry that you have lost your Unlimited Lives. Let's make things right again.I would like to check your account, so I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get…
    in Loss of unlimited lives after update Comment by Cezdiamond April 2017
  • Hi Jan- Thanks for posting on King Care. I am very sorry that you have lost your Unlimited Lives. Let's make things right again.I would like to check your account, so I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get…
    in After updating I lost 28 unlimited hours also I didnt receive my rewards for unlocking the treasure Comment by Cezdiamond April 2017
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