Cezdiamond

Comments

  • Hi Elad- Thanks for posting on King Care. Congrats on getting so far, you're doing great! Due to feedback that we have received from some players we are testing releasing new levels more often. Thanks for your feedback, your comments with be passed on :-) Have a sweet weekend! 
  • Hi Joe- Thanks for posting on King Care. I am really sorry that you did not receive you rewards, I can understand your frustration. Let's make things right again :-) I would like to check your account so I have sent you a private message. Please click on the envelope icon on the top right hand corner on the screen. As soon…
  • Hi Jim- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your iPhone crashing. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios It is possible that you may be playing on an older device, please see this thread for more…
  • Hi Hana- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
  • Hi Stuart- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your iPad game crashing. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios It is possible that you may be playing on an older device, please see this thread…
  • Hi Tina- Thanks for posting on King Care. I am really sorry that you have lost your boosters, I can understand your frustration. Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these…
  • Hi JP- Thanks for posting on King Care. If you have created a Kingdom or Facebook account please log into your account and you will be able to continue on your sweet journey from where you left off :-) Please let me know if you need a hand :-) Have a sweet weekend! 
  • Thanks for sharing this, I have had a quick investigation and this does indeed appear to be a problem related to Facebook, I think the best thing to do would be to reach out to their customer support as they should be able to offer some troubleshooting steps. Let us know how you get on and if this works. Thanks! 
  • Hi there- Thanks for posting on King Care. I am really sorry that you have been experiencing a problem progressing in your game. Please could you let me know a little more information? - Which browser are you playing on? Have you tested the game on a different browser? - Is there an error message, if yes, what does it say?…
  • Hi Jesse- Thanks for posting on King Care. I am really sorry that you did not receive your unlimited Lives. I can understand your disappointment. Let's make things right again. I would like to check your account so I have sent you a private message. Please click on the envelope icon on the top right hand corner on the…

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