Cezdiamond

Community Manager

Comments

  • Hi Katie- Thanks for posting on King Care. I'm delighted to see that you've discovered the latest and most exciting adventures of Stella and friends in Bubble Witch Saga 3.Sending and receiving lives is quite straight forward. Keep an eye out for Flynn, the postal Owl who will appear on your game map when friends have…
    in How can i give other players lives in bubble witch Comment by Cezdiamond March 2017
  • Hi Sibapiwe!- Thanks for posting on King Care. I am really sorry that you have lost your boosters, I can understand your frustration. Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these…
    in Loss of Booster Comment by Cezdiamond March 2017
  • Hi Medicinetree- Thanks for posting on King Care. I am really sorry that you have been experiencing a problem with your game crashing. I can understand your frustration. Let's get you back on track :-) Please can you follow our troubleshooting steps here they work for both King.com and…
    in Why does candy crush soda level 890 keep crashing? Comment by Cezdiamond March 2017
  • Hi Brandy8- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your iPad crashing. I can see that you are also playing on an old iOS version. Please try all of our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios It is possible that…
    in Game crashes after 3/7 update Comment by Cezdiamond March 2017
  • Hi Rich- I will send you a message also :-) 
    in how to restore all the level progress in candy crush saga.I was not connected to facebook. Comment by Cezdiamond March 2017
  • Hi Joannemc763- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)…
    in Transferring game from iPhone 5c to iPhone 6+ Comment by Cezdiamond March 2017
  • Hi Mahesh- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your Soda sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)…
    in Level down to 1 from 453 Comment by Cezdiamond March 2017
  • Hi @ Ho Beelin- I will send you a message too. 
    in how to restore all the level progress in candy crush saga.I was not connected to facebook. Comment by Cezdiamond March 2017
  • Hi there- Thanks for posting on King Care. I am really sorry that you did not receive your purchases. Let's make things right again. I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a lovely week!
    in All of Purchase was not received Comment by Cezdiamond March 2017
  • Hi Promise- Thanks for posting on King Care. Welcome to the community :-) Here you have a few options: 1) Create a new Facebook/Kingdom account- uninstall the game and play connected to a new account. You would be able to start from the beginning but still save your new levels to an account and enjoy the perks of being…
    in Delete my account candy crush Comment by Cezdiamond March 2017
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