Cezdiamond

Community Manager

Comments

  • Hi Jappa77- I will send you a message also :-) 
    in lost all my boosters! Comment by Cezdiamond March 2017
  • Hi Nicola, and thanks for passing this on Tracy :-) I will send you a private message and see if we can locate an account for you. Have a lovely day! 
    in Lost levels, companions and boosts Comment by Cezdiamond March 2017
  • Hi! I do not appear to have received your message, please could you send it again? Thanks! 
    in JACKPOT got Nothing Comment by Cezdiamond March 2017
  • Hi Deborah- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem playing your games. I can understand your frustration. Let's get you back on track :-) Please can you follow our troubleshooting steps here:…
    in Game goes back to previous page! Comment by Cezdiamond March 2017
  • Hi there!- Thanks for posting on King Care. I am really sorry that you have lost your boosters, I can understand your frustration. Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these…
    in Lost all my boosters due to an update, can I get them back? Comment by Cezdiamond March 2017
  • Hi Don- Thanks for posting on King Care. I am sorry that you have been experiencing some problems installing Candy Crush Saga on your new device. Please could you try these steps? - Cancel the install request for Candy Crush Saga - Log out of the App Store - Restart your device - Log back into the App Store - Try to…
    in Installation issues - iphone ios10 Comment by Cezdiamond March 2017
  • Hi Candy Crusher- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your Farmtastic journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this…
    in Lost progress Comment by Cezdiamond March 2017
  • Hi Dani- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading Candy Crush Soda Saga. I can understand your frustration. Let's get you back on track :-) Please can you follow our troubleshooting steps here:…
    in Candy Crush Soda crashes on Facebook when using Firefox Comment by Cezdiamond March 2017
  • Hi Chris- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in Need level restored please Comment by Cezdiamond March 2017
  • Hi Cherelle731- Thanks for posting on King Care. Congratulations on getting so far, you're doing great! We love love to hear your tips on how to pass those trickier levels. New levels will be available soon, but I don't have an exact date just yet. You can check your game, our Facebook page or our Twitter feed to be one of…
    in I can't advance past level 720 in Candy Crush Jelly. Comment by Cezdiamond March 2017
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