Cezdiamond

Community Manager

Hi CKuby- Thanks for the feedback, we understand that some of our harder levels are that bit easier with a booster or two which is why we are always working on events and challenge in the game, alongside our Booster Wheel that allow our players to win these items for free. We highly value the thoughts and opinions of our…

Hi Blueeyeddevil- Thanks for posting on King Care. I am really sorry that you had this unpleasant experience, I can understand you frustration. Please try our troubleshooting steps here to prevent your device from crashing: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios I would also like to take a…

Hi Sarah- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your house upgrade, please could you upload a screenshot so that we can take a closer look at this? To add an image to your reply please click on the "photo" icon in the top left hand corner of the text box. Thanks a lot…

Hi Ripples 2- Thanks for posting on King Care. I am really sorry that you have not been receiving your rewards. We are currently investing this for you. Please can I confirm if you only experience this problem on Facebook, if you have a mobile device too, please could you check if the same problem appears there too? Thanks…

Hi Sheila- Thanks for posting on King Care. I am really sorry that you have not been receiving your rewards. We are currently investing this for you. Please can I confirm if you only experience this problem on Facebook, if you have a mobile device too, please could you check if the same problem appears there too? Thanks a…

Hi Fay- Thanks for posting on King Care. I am really sorry that you have not been receiving your rewards. We are currently investing this for you. Please can I confirm if you only experience this problem on Facebook, if you have a mobile device too, please could you check if the same problem appears there too? Thanks a lot…

Hi Nancy- Thanks for posting on King Care. I am really sorry that you have not been receiving your rewards. We are currently investigating this for you. Please can I confirm if you only experience this problem on Facebook, if you have a mobile device too, please could you check if the same problem appears there too? Thanks…

Hi Angela- Thanks for posting on King Care. I am really sorry that you have not been receiving your rewards. We are currently investigating this for you. Please can I confirm if you only experience this problem on Facebook, if you have a mobile device too, please could you check if the same problem appears there too?…

Hi there!- Thanks for posting on King Care. I am really sorry that you have lost your UFO boosters, I can understand your frustration. Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause…

Hi there- Thanks for posting on King Care. Welcome to the community! Well done for getting so far, you're doing great. I wanted to share a video with you of a player passing this level without boosters, hopefully it can give you some helpful pointers too. https://www.youtube.com/watch?v=c9brx7UAxe4 Good luck and keep…