CurtisyM

Game Expert

Comments

  • Hi @krkirby ! I am sorry to hear that you are having this issue with your game. We can explore several ways to solve this problem. Could you please first try the following steps: I recommend that you first try playing in another browser (E.g. if you are using Microsoft Edge for example, then try with Google Chrome, Mozilla…
    in fix age restriction Comment by CurtisyM May 21
  • Hey there @Zizrita_Allen! 👋 I hope you're doing well. I understand you're having some trouble with your two prizes. 😣 Even though I would love to help you with this issue right away, I don't have the necessary resources to do so here in the Community. 🛠️ For issues of this kind, it's best to reach out to our player support…
    in Daily prize Comment by CurtisyM May 17
  • Hi there @Maharani1024! 👋 I am sorry to hear that you are having an issue with your iOS devices not working since the last update. I would recommend doing some technical steps to prevent this from happening in the future. Please do the following: Force close all apps and restart your device, making sure to leave it…
    in Game does not eork Comment by CurtisyM May 17
  • Hey there @escamry1. 👋 I hope you’re doing well. I'm sorry to hear you're unhappy with not receiving enough Gold bar rewards, and I do appreciate the fact that you've given us your feedback for it. I will pass this on to our developers for you. While we unfortunately cannot adjust this for you right now, having feedback…
    in gold bars Comment by CurtisyM May 17
  • Hi there @CleghornCreek ! I understand that you have been stuck on level 5413 for a long time. I often get stuck on difficult levels myself, but don't worry, I'm here to help you. Let me start by saying congratulations on your amazing progress in ! It’s always a mix of luck and skill, so it can take a few tries before…
    in Why do I 'suck'? Comment by CurtisyM May 17
  • Hi there @Deal_One! I am sorry to hear that you are having issues with your rewards. I would recommend doing some technical steps to prevent this from happening in the future. Please do the following: Force close all apps and restart your device, making sure to leave it switched off for at least 10 seconds Update your…
    in Events i won recently. Comment by CurtisyM May 17
  • Hi there @De-Anna_Speed! I am so sorry to hear about your issue with level 10494 and will do my utmost to assist yo with this. Could you please send me a screen recording of the issue so that I can escalate to our experts over at the Studio? For instructions on how to take a screen recording: Windows:…
    in Level 10494 in candy crush soda saga Comment by CurtisyM May 16
  • Hey there @Deal_One! 👋 I hope you're doing well. I am so sorry to hear that you're having some trouble with your Premium Pass, Catch the Troll and Daily streak challenge rewards. Even though I would love to help you with this issue right away, I don't have the necessary resources to do so here in the Community. For issues…
    in Missing items from 3 different events. Comment by CurtisyM May 15
  • Hey there @benniem27. I hope you’re doing well. I'm sorry to hear you're unhappy with the layout of the community pages, but I do appreciate the fact that you've given us your feedback for it. I will pass this on to our developers for you. While we unfortunately cannot adjust this for you right now, having feedback such as…
    in Community forum layout Comment by CurtisyM May 14
  • Hi there @Fran2290! I am sorry to hear that you experience glitches after updating your games. I would recommend doing some technical steps to prevent this from happening in the future. Please do the following: Force close all apps and restart your device, making sure to leave it switched off for at least 10 seconds Update…
    in Candy Crush Jelly and Bubble Witch Saga 3 need updating Comment by CurtisyM May 14
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