Freddy_

Legend

Gagging G

🎃8540

@loopyli Hi and welcome. please do the standard troubleshooting and check your device and game are up to date and log out and restart your device . Then log back in and see if this resolves your issue Thank you

@coopsj There are a few ideas in the idea section for things like this , you should take a look and vote some of these up

@lucinda2 Hi and welcome, The video ads feature is a bonus feature and is not always guaranteed to be in your game, It is given to groups of randomly selected people, so this just means your not in that group at present but you could be again in the future. It can also be missing due to temporary problems To make sure your…

@Berna_Gomes .Hi and welcome. Sorry to here you have an issue with receiving your reward, unfortunately the community does not deal with missing rewards. please check you game is up to date and log out and restart your device, then log back in and see if this solves your issue. Also if playing via an internet browser also…

@candy_mouse Hi and welcome, I play via iPhone on the app and have not experienced this issue , but if i ever get an issue i also do the standard troubleshooting tips and even though its the app i also clear the cache in safari and this normally rectifies any issues i have. I am not sure on this but as you cannot clear the…

@kka001 Hi, glad to finally see you have hot your game back up and running. Happy crushing

@Bluerusty1105 Hi and welcome, Sorry to here you are experiencing this issue. It is currently being investigated and we will update when we have any news on this as currently we have no time frame for a fix, but hopefully this will be resolved soon as a few players have reported this error Thank you

@lorisnow Hi and welcome could you take a screenshot of this and post it on here as not sure what you mean. I will tag @Yosca as she may know what this is Thank you