Jelly_Jenny

Community Manager

Comments

  • Thanks for help @Lim @Lucas_Yan_Maia ! @seedygirl Lim and Lucas are playing mobile and you are playing in Facebook - this level in Facebook seems to have some issues. I'll be happy to report it to the game team. I will merge this thread to another thread about level 423 so we're on in the same page :) Thanks for the heads…
    in (Reported) Level 423 does not scroll up Comment by Jelly_Jenny January 2019
  • Calling linking experts - @Lucas_Yan_Maia @Lim What do you think would be the trick here? :wink:
    in (Reported) Level 423 does not scroll up Comment by Jelly_Jenny January 2019
  • You're at the right place! Welcome to Community @Erika1958 from Germany! :) Good luck with the contest! And I hope to see you around - our Community is filled with Brilliant Diamond Hunters :love:
    in (FINISHED) Win 50 Gold Bars with Diamond Diaries! Comment by Jelly_Jenny January 2019
  • Good one @Lim! I'll add a video of how you can update your game in case that comes in handy :) https://www.youtube.com/watch?v=fz14wv4PXVg&index=1&list=PLPuPYFBmUXIltYQEsE5oz5vAKmOCO5coK
    in Level 696 Comment by Jelly_Jenny January 2019
  • Welcome to King Community @SusannKaye :) I hope you stick around - we have a vibrant community here, filled with Brilliant people! About lives: As there are millions of game-messages are being sent daily via our network, unfortunately some of them simply do not arrive. It’s always worth resending the message or asking…
    in (FINISHED) Win 50 Gold Bars with Diamond Diaries! Comment by Jelly_Jenny January 2019
  • @Lim That's the pain of being an Expert Linker haha :sunglasses: :lol: Have a Brilliant weekend! 
    in (FINISHED) Win 50 Gold Bars with Diamond Diaries! Comment by Jelly_Jenny January 2019
  • As the issue with not receiving rewards in Facebook is thankfully resolved, I will close this thread. It is just to keep us updated on things - if you have issues with rewards in the future you can always open a new thread :) Thanks for reporting :star:
    in I cannot open the presents. Comment by Jelly_Jenny January 2019
  • This issue in Facebook should be sorted out now, thankfully. If you still get this error message, please make sure to clear your browser cache: http://www.wikihow.com/Clear-Your-Browser%27s-Cache I added some Gold Bars to your game for you to enjoy. Have a Brilliant day!
    in The unlimited lives Booster I have received from the Chest kept disappearing!!! Comment by Jelly_Jenny January 2019
  • @silverkate @Kimberly23 Welcome to King Community! I hope you stick around - we have a vibrant Community here, filled with Brilliant people! Now onto your issues: @silverkate It looks like you have received your rewards Gold Bars now? There seemed to have been a delay in the delivery so if you could confirm that you got…
    in MY 3 UNOPEN GIFT BOXES DISAPPEAR. Comment by Jelly_Jenny January 2019
  • Super Hard levels are not labeled as Super Hard without a reason - when you see them, be prepared to give it multiple tries, a lot more than you're used to. The game team keeps an eye on how players are getting on with levels and can make tweaks when the level seems to be a bit too hard. The team has now tweaked the level…
    in level 710 impossible Comment by Jelly_Jenny January 2019
Avatar