JillyJill

Pro Player

Okay, thanks for your reply, I will have someone contact you as soon as they can. Take care, Jilly

Hi Larry, Thank you for contacting King Care! What exactly are you having trouble with on this level? I just replayed the level and passed through. It is labeled a "very hard level" though. Are you using any boosters before the game starts? Just trying to get an idea with how to help you out. Let me know. Thanks for the…

Hi Barbara, Thank you for contacting King Care! You can always log out of Facebook and then re-enter candy crush to enter into the kingdom, there you will find hundreds of players from all over the world even to ask for tickets or lives. But don't forget to periodically log into your Facebook account to keep your progress…

Hello Dennis, Thank you for contacting King Care! I can suggest some threads to take a look at and try concerning your connection issues. I hope they help you. If not, we can try and get a King Care moderator to assist you with the account. https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android…

Hi Debra, Thank you for contacting King Care! I know if you're this far in the game you probably already know this, but this is all I can think of after replaying this level, is it possible you exited the game before it finished adding up the score? Or is it possible that you may have left a bomb to go to zero at the end?…

You're welcome for acknowledging! Congratulations on winning again! The pop ups are the most annoying nuisance in the game.

Hello Charlotte, Thank you for contacting King Care! Currently there are issues with the daily treat calendar. You can read more about it on this link: https://care.king.com/en/candy-crush-saga/candy-crush-saga-treat-calendar-not-working Sorry to hear this is happening, hope this helps! Jilly 

Hi eugene, Thank you for contacting King Care! I couldn't agree more. I believe the game studio is working on a fix for this because of the complaints. I will forward your suggestion onto the King Care Team so maybe they can 'reboot', so to speak, this issue with trying to get sugar drops without being forced back to your…

Hello Mike, Thank you for contacting King Care! The updates for Candy Crush are on every Wednesday. Hope this helps! Jilly 

Hello Alexandra, Thank you for contacting King Care! The email is most likely from King because recently they've been sending out random emails to win prizes. Can you tell me what email address it is from? Thank you! Jilly