JillyJill

Pro Player

Comments

  • *Duplicate question*
    in 2367 Comment by JillyJill May 2017
  • Hello Frances Francis, Thank you for contacting King Care! When you say "demo" are you talking about a video? I'm sure you know by now that when there are updates, some levels do change, along with number of moves etc. Take a look at this…
    in 2368 Comment by JillyJill May 2017
  • Hello jwhitney11, Thank you for contacting King Care! Do you happen to have a screenshot of the win? If not, no worries, I will forward your issue to a King Care moderator to assist you with this issue. They will be able to look into your account and award you any due boosters. Please be patient, you may receive a message…
    in Candy Crush Star Chaser reward Comment by JillyJill May 2017
  • Hi Dustin, Thank you for contacting King Care! Did you happen to have a screenshot of your win? If not, no worries, I will forward your issue to a King Care moderator to assist you in receiving your prizes. They will be able to look into your account and your play history. Please be patient, you may get a message in your…
    in Did not receive rewards for 2nd place in the Candy Island contest. Comment by JillyJill May 2017
  • Hi Sefik Tarlan, Thank you for contacting King Care! Unfortunately for now, while the transition to HTML5 is going on, they've hit some glitches, so it will be like this until fixed. I don't have a time frame for that. May I suggest either downloading the Facebook Gameroom or playing on king.com? There, you will find it…
    in How can I get m y old version in pc ? Candy crash saga Comment by JillyJill May 2017
  • Hi Dirt Farmer, Thank you for contacting King Care! Unfortunately for now, while trying to transition to HTML5, they had to revert back to adobe flash, for this reason it's showing like your phone's version on the PC. Have you tried downloading Facebook gameroom? That works well on my laptop and it's not like the phone…
    in I want my old version of candy crush back..one day i signed on and now it looks like my phone versio Comment by JillyJill May 2017
  • Hi Nae, Thank you for contacting King Care! Were you ever able to use the pink ticks since posting this question? If not can you please take a screenshot of the page where it's showing you unable to check them? https://www.take-a-screenshot.org Also, is your app updated? Go to your play store and then go to Candy Crush, if…
    in Not allowing me to use pink ticks Comment by JillyJill May 2017
  • Hello Rokoban Man, Thank you for contacting King Care! I also miss those challenges as well where you have to pass certain levels to take you to the next quest. King, I suppose, keeps trying new things to hear feedback and appreciate your feedback as well! I will forward your input to a King Care moderator to hopefully get…
    in What happened to the challenges? Comment by JillyJill May 2017
  • Hi adrian1, Thank you for contacting King Care! Can you tell me for which contest you came in first for? Also, there is currently an issue with treasure chests opening. I will report your issue to a King Care moderator to assist you with your boosters earned. Thank you, Jilly 
    in I came in first place after this weekends contest on Candy Crush with 1500 points but no prize? Comment by JillyJill May 2017
  • Hi cassidyadrienne2, Thank you for contacting King Care! Okay, so what have you tried so far? Have you gone to the candy crush app on your phone and clicked on the connect to facebook button? There you would put in the facebook email address you want it connected to. Unless you're already connected via Facebook on one…
    in Facebook Connection Issue Comment by JillyJill May 2017
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