Johnny_Ryall

Royalty

Comments

  • Hello Duane. I have asked one of our Customer Care team to look into this for you. You should receive an email shortly. 
    in I can't get credit for red candies crushed toward the new crush and get promotion. I have played abo Comment by Johnny_Ryall February 2015
  • Hi Adam. I'm sorry to hear about it. I am sorry to say it but it is not our policy to refund any accidental purchases. This is confirmed in our Terms & Conditions. You can read more about it here under section 4: https://king.com/#!/termsAndConditions
    in lost gold Comment by Johnny_Ryall February 2015
  • Köszönjük a kérdést. A weboldal támogatja az angol nyelven. Kérjük, látogasson el a GYIK-ban: http://petrescuesaga.com/
    in programhiba? Comment by Johnny_Ryall February 2015
  • Hello, There is an issue with the in-game roadblocks at the moment. I have answered the question in the thread below: https://care.king.com/en/pet-rescue-saga/on-level-642-can-not-go-forward
    in next level wont load on pet rescue Comment by Johnny_Ryall February 2015
  • Hello. I have just commented on this thread as a few players have been affected by this. Please keep an eye on this question for any further news: https://care.king.com/en/pet-rescue-saga/on-level-642-can-not-go-forward
    in Pet Resque Saga - Can't acces level 148 and Mystic Path. Comment by Johnny_Ryall February 2015
  • Hello :) I have just answered your question here so please keep an eye on this thread for any further news on the issue. https://care.king.com/en/pet-rescue-saga/on-level-642-can-not-go-forward
    in levels wont load Comment by Johnny_Ryall February 2015
  • Hello Judy. I'm sorry for the slight delay in my response. It seems that there is an issue with certain roadblock levels at the moment. The game is not showing the icon or the next section of the map that will allow players to proceed. I can assure you that this is being looked at by our development team. I have seen a few…
    in On level 642. Can not go forward. Comment by Johnny_Ryall February 2015
  • Kiitos yhteydenotostasi. Valitettavasti tällä hetkellä King Care on saatavilla vain englanniksi. Löydät yleisimmät kysymykset seuraavasta linkistä. Toivottavasti löydät sieltä vastauksen kysymykseesi. http://about.king.com/games/pyramid-solitaire-saga/faqs
    in payment Comment by Johnny_Ryall February 2015
  • Hello Becky. I just checked this out for you and you should have 45 moves. This was changed recently. Do you have the latest version of the application? Check out for mobile app store and see if an update is available. Once you have updated, maybe you can pick up some hints and tips from this player:…
    in less moves then suppose too Comment by Johnny_Ryall February 2015
  • Hello! There are currently 845 levels available on Facebook and 830 on mobile devices. So for the moment 830 is the last level you can play on your phone/Kindle. I'm sorry that you lost your saved items, but this will happen if you delete the application. If you re-connect to Facebook then your progress and gold bars will…
    in I've reached level 815 on Candy Crush Saga. Comment by Johnny_Ryall February 2015
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