Comments
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Hello Simona, Thank you for your question. Please refer to this thread for further information about our events and promotions: https://care.king.com/en/candy-crush-jelly-saga/new-feature-not-showing-in-your-game-more-info-here Thanks, Johnny
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Hello JennDax, The issue with the level was resolved in a previous game update. Please visit your app store to make sure you have latest version of the game installed. Kind regards, Johnny
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Hello Mary, From time to time we will run events and promotions that will offer rewards in the game so keep your eye out for them! Kind regards, Johnny
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Hello, Could you please let me know how you saved the game on your previous device? Have you tried to reconnect to this account? Please let me know, Thanks, Johnny
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Hello, Did you manage to achieve the score and stop the bombs from exploding? If you check at the end of the level, a pop up screen will appear to let you know why you didn't pass it. If you have any other doubts, please let me know. Kind regards, Johnny
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Hello Pamela, Could you please let me know what device you are playing on and I will try to help you with this. Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello Linda, Please follow our our recommended troubleshooting steps to help get you back on track: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny