Lola_Pop

Community Manager

Comments

  • Hello @sueinkent1954 ! Welcome to our Community! Let's see what's wrong with your game...First of all, please try out these steps on your mobile phone. If they don't solve the issue, please come back and our fellow players, our Game Expert @STOKEDER or I will be glad to investigate further =)
    in Pyramid Solitaire Comment by Lola_Pop November 2019
  • Hello @rainbowskyy69 ! Welcome to our Community! No, there is no Pepper Panic 2, unfortunately. But you can try many other King games, maybe you find another one to fall in love with ;) Why don't you browse here in the Community for games and opinions? I'm sure you'll have a lot of fun =) (pssst...there is even a contest…
    in Hello everyone! I just have a quick question. Is there a Pepper Panic 2, or a continuation of the Comment by Lola_Pop November 2019
  • Hi @missas6 ! I'm sorry this happened to you, too :( As our @mysticalmysty said, boosters like water cans or shovels can be lost if you reinstall the game, if the game crashes or with an update of the game or the operating system, as they're stored on the device. If you've lost purchased boosters, please contact our Player…
    in Where did my tools go? Comment by Lola_Pop November 2019
  • I'm really sorry to hear that. :( Here you'll find more information about any issue related to purchases, and a link to contact our Player Relations team. ;) Thanks!!
    in end of levels and end of the "road"? Comment by Lola_Pop November 2019
  • Hello @sirinozkan41 ! I missed your post and I'm so sorry!! :( I've moved your post to a new discussion in order to help you better, I hope you don't mind. It's very frustrating when you lose your progress that way, but luckily there are a few things we can try which will usually solve this issue. Please try the following…
    in Lost progress Comment by Lola_Pop November 2019
  • Hi @bploehn ! I'm sorry to hear you lost your tools! These items are saved in your phone or tablet, so they can be lost if you reinstall the app or after a crash :( Is this a question you would like to ask the Game Team? If it is, I'll let the post in the thread for them to see. If not, I'll create a new thread for you.…
    in Where did my tools go? Comment by Lola_Pop November 2019
  • Thank you @bearwithme! I've always dreamt of visiting the Netherlands in spring so I can see those beautiful fields of tulips!! <3
    in Hello, bees! I'm the new Community Manager! Comment by Lola_Pop November 2019
  • Yes, @mysticalmysty ! She's a really elegant (and sweet) vampire <3
    in Happy Halloween!! Comment by Lola_Pop November 2019
  • Hello @sheshell ! First of all: congratulations! Finishing all levels is a great success! I'd love to tell you when exactly the new levels will be released, but this is something we cannot know in advance...just make sure your app is always up to date and you'll receive the new levels very soon. I hope you can accept our…
    in end of levels and end of the "road"? Comment by Lola_Pop November 2019
  • Hello @Una_Ni_Mhathuna! I'm really sorry that this happened to you! I can imagine that it was frustrating. :( But don't worry, we are here to help. Regarding purchase issues, please follow the steps you can find here. Have a flowery start to the week!!
    in blossom blast level 161 Comment by Lola_Pop November 2019
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