QueenB

Community Manager

Comments

  • Hi everyone! We’re currently experiencing an issue with the Episode Race! If you're affected, you might receive a pop-up about a new race, but that race is not starting. We’re sorry for any inconvenience caused. The good news is that the clever people in our studio are already hard at work on a fix. Sit tight, we’re doing…
    in Why won't my Episode Race start? (Edited by CM: Fixed)! Comment by QueenB September 2024
  • https://community.king.com/en/candy-crush-saga/discussion/466690/seasonal-event-on-the-way Hi @SneakyMelonFireDuck, Yes, we’re saying goodbye to summer and welcoming fall with open arms 🍂 Something awesome is on the way, so stay tuned for some exciting seasonal events coming soon and keep an eye out in the game and here of…
    in Seasonal Event on the way? Comment by QueenB September 2024
  • Thanks for the tag @christinewupp 😉 Hi @king260 and thanks for reaching out to us! The Reward Rustle event you’re participating in rewards boosters, not Gold Bars. The "Gold" text you’re seeing refers to the tier you ended up in, not the rewards. There are three tiers in the event: Gold, Silver, and Bronze. Gold is the…
    in Winning the GOLD Comment by QueenB September 2024
  • https://community.king.com/en/pyramid-solitaire-saga/discussion/466494/my-app-won-t-open Hi @Pennipaws, Sorry to hear you're having trouble with Pyramid Solitaire Saga. Here are some steps you can try: Restart Your Device: Sometimes a simple restart can fix issues. Update the Game: Ensure you have the latest version of the…
    in My App won’t open Comment by QueenB September 2024
  • https://community.king.com/en/pet-rescue-saga/discussion/466360/gold-bars Hi pbeast416, Sorry to hear you're having trouble using your gold bars. Could you please provide more details? For example: Are you seeing any error messages when trying to use the gold bars? Is this happening on a specific level or game feature?…
    in Gold bars Comment by QueenB September 2024
  • https://community.king.com/en/pet-rescue-saga/discussion/466230/why-did-my-grow-your-pet-end-after-one-day Hi blossomj, The "Grow Your Pet" event may have ended because the event's time ran out. These events are usually time-limited, so if it ended after one day, the timer likely reached zero. If you missed it, don’t worry…
    in Why did my grow your pet end after one day? Comment by QueenB September 2024
  • https://community.king.com/en/pet-rescue-saga/discussion/466184/edited-by-cm-oops-please-repost-in-english-so-everyone-can-understand Welcome to our Community 🤗 We only use English in the King Community to ensure that everyone understands and can be understood. Therefore, I'm going to close this thread for now. Please feel…
    in Edited by CM: 🤔 Oops! Please repost in English so everyone can understand! Comment by QueenB September 2024
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3146656#Comment_3146656 https://community.king.com/en/candy-crush-saga/discussion/comment/3148145#Comment_3148145 Hi Colleen 😊 I can confirm that the Player Support team has received a few more reports similar to yours, and they’ve flagged this to the team…
    in How do I play Baker's Box? Comment by QueenB September 2024
  • https://community.king.com/en/candy-crush-saga/discussion/466164/my-game-is-not-launching Hi @heitorjose and welcome to the Community 😃 Sorry to hear your game isn't launching. Which device are you playing on?
    in my game is not launching Comment by QueenB August 2024
  • Hi everyone and Happy Friday 🤩 I wanted to let you know that I have passed on your feedback as well as your game ID so the team can investigate further. We suspect that the reason could be that there are not enough recordings of other players to start the Race but team is going to take a closer look at this 👍 I'll keep you…
    in Why won't my Episode Race start? (Edited by CM: Fixed)! Comment by QueenB August 2024
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