QueenB

Community Manager

Comments

  • https://community.king.com/en/candy-crush-saga/discussion/456923/how-to-make-money Hi sheryllluva, In Candy Crush Saga, there isn't a way to make real money. The game is designed for fun and entertainment. You can earn in-game rewards like boosters and gold bars to help you progress through levels, but these can't be…
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3100556#Comment_3100556 Hi @sauren 😃 I'm so sorry to hear about the glitch you experienced in Candy Royale, especially when you were so close to winning level 16032. That must have been incredibly frustrating 😔 I appreciate you updating us that your win…
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3090777#Comment_3090777 Hi Peter 😃 Apologies for the time it has taken for us to get back to you! The studio came back to me and after reviewing the tracking for that date, we didn’t find anything unusual. Based on your description, it seems you’re not…
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3100517#Comment_3100517 Me again 😊 Question, do you happen to play on multiple devices with the same account and are you playing offline or connected to a strong internet connection?
  • https://community.king.com/en/candy-crush-saga/discussion/456904/when-i-try-and-use-treasure-hunt-it-just-hangs-and-i-can-t-go-to-anything-else-any-ideas Hi haagas, I'm sorry to hear that you're experiencing issues with the Treasure Hunt feature. Let's try a few steps to resolve this: Restart Your Device: Sometimes, a…
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3099181#Comment_3099181 Thank you for sharing this Kerrie 🙏 There was indeed an issue with the timer which the team is working on improving. Can you let me know if you still have the feature and if there has been any changes to the timer?
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3100517#Comment_3100517 Thanks for flagging this 🙏 I've shared this with the team and waiting for feedback as to why this might be happening. I'll let you know as soon as I know more 😉
  • https://community.king.com/en/candy-crush-saga/discussion/456900/%D9%83%D9%8A%D9%81-%D8%A7%D8%B1%D8%B3%D9%84-%D8%B3%D8%A8%D8%A7%D8%A6%D9%83 Hello and welcome to our Community 🤗 Thank you for joining us! We love chatting and helping out, but we do all our conversations in English so everyone can understand and join in.…
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3099541#Comment_3099541 Hi dawnosmith63, I’m sorry to hear about the trouble you're having with your account and email address. To resolve this, you’ll need to contact our Player Support team. They can help you update your email address and regain access to…
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3099920#Comment_3099920 Hi JONH10, Sorry for the way, we had a Bank Holiday on Monday but we're back now 😀 To confirm, you are able to open the game and play your current level but if you go back to level 262, the screen goes black and this happens on both…