QueenB

Community Manager

Comments

  • https://community.king.com/en/candy-crush-saga/discussion/452168/legacy-badge Hello @Carol-38 😀 Thanks for bringing this to my attention! I'm not entirely sure why your badges are showing up as Legacy Badges. Could you please provide some screenshots so I can take a closer look and figure out what's going on? Thank you 🙂
    in Legacy Badge Comment by QueenB May 2024
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3069442#Comment_3069442 Hello and welcome to our Community 🤗 Thank you for joining us! We love chatting and helping out, but we do all our conversations in English so everyone can understand and join in. Could you please re-post your question in English?…
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3070046#Comment_3070046 Hello christinewupp 🤩 No problem at all! I've added your winnings to your Candy Crush game account 🎉 Thank you for all your contributions and support in the community. Enjoy your Gold Bars, and happy crushing 🐝🌹🌸
  • https://community.king.com/en/candy-crush-saga/discussion/452165/delete-kredikart Hey canseker! Our games don’t store any payment details directly. To delete your credit card information, you'll need to go through your payment provider. Here’s how: For Apple (iOS) devices: Open the Settings app. Tap on your name at the…
  • https://community.king.com/en/candy-crush-saga/discussion/452166/getting-back-to-my-original-level Hey Neatrour! Sorry to hear you're having trouble getting back to your original level. Could you please provide a bit more information about what happened with your progress? For example: Did you switch devices or reinstall…
  • https://community.king.com/en/candy-crush-saga/discussion/452160/new-account-candy-crush Hi Colleen12 🌟 Thanks for reaching out. Since you've created a new account and need to link it with your current email, as well as restore your badges, you'll need assistance from our support team. They can help manually restore your…
  • https://community.king.com/en/candy-crush-saga/discussion/452139/lost-inventory Hi yasir89🌟 When you change your phone, your game progress is saved through your King account or Facebook, but boosters are stored locally on the device where they were earned. This means they won’t transfer to your new phone. To take advantage…
  • https://community.king.com/en/candy-crush-saga/discussion/452156/i-pad-screen-blocked-on-silver-chocolate-box Hey Shergar19, Sorry to hear you're having trouble with the Silver Chocolate Box on your iPad. You've already tried some great steps, but let's see if we can get this sorted out for you. Here are a few additional…
  • https://community.king.com/en/candy-crush-saga/discussion/452157/the-survey-on-june4-204 Hey babygirlone, Thanks for reaching out! Could you provide a bit more detail about the survey and Zoom meeting on June 4th? Can you share a screenshot of the invite? We want to make sure we’re giving you the right information. If you…
  • https://community.king.com/en/candy-crush-saga/discussion/452154/publicites-indisponibles Hello and welcome to our Community 🤗 Thank you for joining us! We love chatting and helping out, but we do all our conversations in English so everyone can understand and join in. Could you please re-post your question in English?…