Comments
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Hi and welcome to the Community 😃 Not to worry, we have prepared steps that you need to take HERE On mobile and the Windows app, go to the ‘Profile’ in your game and disconnect from Facebook first if you’re logged into Facebook. Then choose the ‘Register with an email’ and follow the steps. When your game is connected to…
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Could you please let us know which game app version you have installed so we can report this and also, your Game ID? Thank you and hope to hear back from you soon.
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Hi Eduardo, Can you confirm that you have tried the steps from the following link HERE? If yes, please give them another try but this time, before trying it, please clear the game app cache and restart your device. There seems to be bug that keep triggering the region so we need to clear that out before trying the steps…
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Welcome to our Community @ferrodicavallo7 🤗 We only use English in the King Community to ensure that everyone understands and can be understood. Therefore, I'm going to close this thread for now. Please feel free to re-post your question in English; one of our members will be happy to help you. Thanks for your…
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Hi and Welcome to the Community, Sorry to hear about your progress but I'm sure it has been saved and might need some troubleshooting to get them back. First things first, let's try to restore your progress by reconnecting to your King account or Facebook, depending on which one you used to save your progress: Open the…
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Hi and welcome to the Community! Sorry to hear you;re missing some rewards. Could you please reach out to our Support Team for a closer look into your account? They're are more equipped to help out in such situations and you can reach out to them via the game app directly by following the THESE STEPS HERE. This way they…
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I hear you 😉
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Lovely to have you as part of the Community 🤩
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Yes, it can take up to 72 hours before getting a reply 🙂
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Good news @Carol-38! The team has been looking into this and agree that the last time online info may not be correct and they are currently investigating this and making sure it gets corrected as soon as possible but it will take a little while. Let us know if you notice any improvement 😉
