QueenB

Community Manager

https://community.king.com/en/candy-crush-saga/discussion/comment/3302320#Comment_3302320 Hi Jessy223 😃 As @BrecJack mentioned, try playing a few levels and see if the tile gets updated! Also, well done on getting this far 🥳

https://community.king.com/en/candy-crush-saga/discussion/comment/3302357#Comment_3302357 Yes, if you travel to Greece, you should be able to continue playing the tournament. Greece is one of the countries where All Stars 2025 is available, so as long as you're physically in Greece and playing from there, you'll stay…

https://community.king.com/en/candy-crush-saga/discussion/493037/why-are-my-lives-disappearing Hi mechelmeek 👋 Thanks for the screenshots, that really helps! 😊 From the first screen, it looks like you were offered 2 lives as a bonus, but just to double-check, did you win the level during that Bonus Round? Those extra lives…

Hi @Cem1972 👋 Thanks for your message and great to see you taking part in All Stars 🎉 Just to clarify, All Stars 2025 is only available in specific countries, and Turkey isn't one of the eligible markets this year. If you're currently in the USA and playing from there, you can continue participating in the tournament. But…

@PummyRaj @encantes @Lady_Choo 🐝🌹

https://community.king.com/en/candy-crush-saga/discussion/492905/level-17587 Hi @Willeke010, and welcome to the Community 💜 Thanks for reaching out, we totally get how frustrating it can be to get stuck on a tough level like 17587. You've shown such dedication playing for so long, and we’re really glad you spoke up before…

https://community.king.com/en/candy-crush-saga/discussion/492891/why-did-my-over-200-win-streak-return-to-0-after-not-playing-for-30-mins Hi Ladiecake, and welcome to the Community 💜 I’m really sorry to hear about your win streak resetting, especially after reaching over 200 (and even 378!). That’s incredibly frustrating,…

https://community.king.com/en/candy-crush-saga/discussion/comment/3300741#Comment_3300741 Hi @joan543, Thanks for your message, and I completely understand how frustrating it must be to see an unwanted advertisement keep appearing after you’ve reported it. Please know that our Player Support and Ads Teams take these…

https://community.king.com/en/candy-crush-saga/discussion/492699/compra-de-credito Hi Bernardina08 👋 Thanks for your message, and I’m really sorry your credit purchase didn’t go through. That’s definitely frustrating! If you didn’t receive your items, the quickest way to resolve this is to request a refund directly through…

https://community.king.com/en/candy-crush-saga/discussion/comment/3300673#Comment_3300673 Hi Christine, Thanks for raising this! Just to clarify, we haven’t extended the language translation support into the Hub, which is where the post was originally published. That’s why PrettyBubbles stepped in to close it, as per our…