QueenMia

Community Manager

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Comments

  • Hi there @NajahAbdullah :waving: The reward has been sent your way yesterday - I think you should have received it by now! Let us know! And since you're here, don't miss your chance to win some extra Gold. Have a look at our latest contests right HERE! Good luck :star: Have a great day 🍒
    in Never Received Contest/Quest Prize Comment by QueenMia September 2019
  • Oh, I've missed your comment, @Simon888 - That's great! I was about to write again to tell you that replaying the level should work so I'm super happy to see it did! Enjoy the new levels 🤗
    in No new levels showing up for windows 10 Comment by QueenMia September 2019
  • Hi everyone and thanks a lot for raising this on the Community! I just wanted to let you know that we are looking into it and trying to understand what causes this. It would help if you could all confirm the device and game version you are using, please. Also, try to replay the level and see if it works. If not could you…
    in No new levels showing up for windows 10 Comment by QueenMia September 2019
  • Hi everyone, Aa @PummyRaj mentioned, there are indeed some technical issues with lives at the moment and we're sorry about that. I wanted to let you know that we are aware of this issue, and we are currently working with Facebook to fix it. There's no need for you to do anything from you side - just sit tight and check…
    in Error message when trying to send lifes (FIXED) Comment by QueenMia September 2019
  • Thanks for that, @Mariana975310! I am sorry to hear the troubleshooting steps did not help... It usually does, so in any case, it's good if you can keep no doing it regularly to avoid any issues with the game. I have checked with our tech team and it could also be related to your Google account - If the google account is…
    in Store is closed Comment by QueenMia September 2019
  • 16540 🍒
    in Counting Continue Part 4 - 10750 Comment by QueenMia September 2019
  • Hey @SeraphicStar 💫 The Galaxy Yeti is on its way, don't worry 😉 I hope you'll like it! Let us know how it goes! Ps: There are some technical issues with lives being sent via Facebook at the moment and we are working on it. Have a great day everyone 🍒
    in Never Received Galaxy Yeti Comment by QueenMia September 2019
  • Hi everyone! So many great levels, indeed 🌟 🍭 Big thank you to all of you for participating! It made me want to replay all of them! But without making you wait any longer, it's time to announce the winners... **Insert drum rolls** Congratulations to: @saima212 @alinbrum @SugarQueen @JoJo333 @livewyre 🎉🎉🎉 30 Gold bars are…
    in (FINISHED) Tell us what's your favourite level for a chance to win 30 Gold bars! Comment by QueenMia September 2019
  • Hey @michael9563, I have sent you a PM with another link for you to be able to send your picture. As for the competition, as @Chicken_Slayer mentioned, you know it can be won - You even made it to the finalists for now ;) As for the scores, we know what kind of score to expect and are monitoring the game play should the…
    in Where there's a wand, there's a way! Cauldron Classic is coming back! Comment by QueenMia September 2019
  • Hello @Mariana975310 and welcome to the Community :waving: The best in this case is to follow these steps: . Clear cache and cookies from your device. . Make sure you have the latest version of the game installed. . Force close the App and open it again. That should solve the issue but if not, please let us know! A…
    in Store is closed Comment by QueenMia September 2019
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