QueenMia

Community Manager

Hey Angela, I'm sorry to hear you have had issues with that level... it's a challenging one, that's true! The Diamond Counter issue should be fixed now - Are you still experiencing any issues with it? Also, please always make sure the game/App/browser is up-to-date and remember to clear cache and cookies regularly as that…

Hi Kris, Thanks for posting :) Could you please clear cache and cookies and make sure your browser/app is up-to-date? That should help solve the issue. If not, could you please confirm what platform and version you're playing on? Thanks! Mia

Hi Muny, hi Lim, We've been having some issues with the Diamond counter, unfortunately, but it should be back to normal now. Could you please give me a bit more info about the issue? What levels are you playing when this happens, how many diamonds do you currently have, and what platform are you playing on? Thanks in…

Oh no, I'm sorry to hear, Vicki :( I saw on your previous posts that you are playing on Facebook and Game room. Is that still the case? Are you able to access the game via mobile? I have informed the Tech Team and we are looking into it. Hopefully, I can get some updates for you asap. Mia

Hi Sue, hi Chicken Slayer, I'm sorry to hear the quests/rewards are not working as they should. I've informed the Tech Team and we're looking into it. I'll let you know should we need more info from you and as soon as I have an update. Thanks! Mia

Hey Patti, thanks for posting on King Care :) There are new levels available now (new levels are released every Friday) so you should be able to pass through 340. Could you please check for me if that's the case? If not, please clear cache and cookies and make sure the game is updated. Let me know how that goes for you :)…

Hi Melissa, And thank you for posting on King Care :) Sorry that your rewards were not added, but we're having some issues and our team is currently working on it. I have sent you a private message to explain you how to proceed - You'll find it by clicking on the envelop on the top right hand corner, near your avatar. If…

Hello Chantal, And thank you for posting on King Care :) If you like 'Linking" games, I can suggest you to try our game Blossom Blast Saga - Otherwise, there's also Alpha Betty Saga where you need to link letters together to form words. We have plenty more games that you might like, just have a look…

Hi Eugena3217, And thank you for posting on King Care :) Sorry that your rewards were not added, but we're having some issues and our team is currently working on it. I have added a few Gold Bars to your account as your Tricksies reward so you can get yourself some extra moves and boosters - You'll find them on your…

Hi Angela, It seems that there is a glitch on this level, indeed, but so far I've only seen one other player reporting the same... It works perfectly fine for most of our players, fortunately :) I have sent you a private message to explain how to fix it - You will find it by clicking on the envelop next to your avatar on…