Comments
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Hello both! Our Studio Team are currently looking into developing on desktop... Unfortunately, there were a few issues and it is not yet available in some countries. At the moment, we are unable to give you an ETA but keep an eye on here for more info. Thanks for your patience :) - Mia
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Hi Melissa, and really sorry, we've been having some issues with the Trixies challenge... We are unable to add the candies and time back, unfortunately, but I have added some boosters and Fairy Dust to your account as compensation. You'll find these out when restarting the game. I am sorry again and hope the boosters help…
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Hello Paula, Thanks for posting here! Thanks to Chicken Slayer's help, I have added some boosters and Fairy Dust to your account - Restart the game and it will appear ;-) Sorry about the rewards not been added but we've been having a few issues. I hope you can go back to the game now and let us know how that goes! Good…
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Hola Laura! I am super happy to hear you're excited about the game and that you're loving it! I love it too and it quickly became one of my favourite one :D What level are you on now? - Mia PS: I'll pass the feedback to the Studio. They were celebrating the launch yesterday after all their work on the game and I know…
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06/07/2018 And our Contest on Diamond Diaries is live! Get a chance to win 100 Gold Bars or more to celebrate our new game, Diamond Diaries! Click here to access! Good luck everyone :D - Mia
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Hello Paula, The Studio is going to release a fix within the next 2 weeks for that level. I've sent you a private message - You'll find it by clicking on the envelop next to your avatar on the top right corner. If you're on mobile, tilt the screen to be able to see it ;-) Speak soon! - Mia
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Hi there, Thanks for reporting the issue and sorry for the inconvenience. We are indeed experiencing some technical issues with that level... In the next 2 weeks a new update for Candy Crush Jelly Saga will be released which fixes this issue. If you are playing on a mobile device, please keep an eye out for the next game…
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Bonjour Chris, Sorry but we only provide assistance in English and Spanish at the moment. But I'm sure Google Translate can help you ;-) Are you playing with Windows 10? Are you able to play the game or it does not load? It might be due to an issue we're currently having with Stella's house - Our Studio are currently…
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Hi Dale, Did JustPlaying tips helped? Otherwise, it might be do to an issue we're having with Stella's house in the game - Our Studio are currently working on a fix. I will keep you posted here about that issue as soon as possible so follow this thread please. Please let us know if your problem is sorted or if you're still…
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Hi guys, Thanks for reporting the issue and sorry for the inconvenience. We are indeed experiencing some technical issues with that level... our Studio is working on a fix but we cannot establish any ETA at the moment. I have sent you all private message for more info - You'll find it by clicking on the envelop next to…
