QueenMia

Community Manager

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Comments

  • There you go, Miriam ;) https://www.youtube.com/watch?v=AC9jspug-w4 I hope this helps you - Good luck!
    in Level 3395 Comment by QueenMia June 2018
  • Hey Meg, I'm sorry that it makes you feel that way. Our Studio is constantly working on improving the games to make sure our players get the best game play experience, but unfortunately, that does not seem to be the case for you. I've passed your feeling to the Teams and hopefully we can make you feel better about our…
    in candy crush saga Comment by QueenMia June 2018
  • Hi The Wire, Really sorry but there's nothing much I can do at the moment as the Studio is still investigating. I can offer to reset your game, if it hasn't been done yet, but in that case you would lose your personal scores. However, if that's ok with you we can try and see if that solves the problem - Unfortunately, I…
    in for the third time - same problem. I am on level 1419, but it starts me 1284 on android and windows Comment by QueenMia June 2018
  • Hey Giulia, Did this solve the issue? Let me know ;-) - Mia
    in Bubble Witch 3 saga: I am on level 66 Comment by QueenMia June 2018
  • I am SO happy to hear and you are very welcome! I'm glad I could help :-) That's what the Community is for, so really, don't hesitate to visit us as often as you need. We also have contest and discussion going on where you can win goodies and gold! Don't forget to take your chance here and for now, have a fun-tastic…
    in Problème synchronisation Comment by QueenMia June 2018
  • I agree with Chicken Slayer... Pretty sure that's the reason. However, still waiting for confirmation from the Studio. I'll let you know as soon as I have some info for you, Brandi. In the meantime, if that makes you feel a bit better, there's a good chance to win a 100 Gold Bars on your favourite game, just here - Good…
    in At Stellas house and the beanstalk Comment by QueenMia June 2018
  • Hello there! Really sorry that you did not get the help you were expecting. I had a look at your FB account and I reset your level to 642. Now you NEED to update the game, clear cookies and re-install, for it to synchronise. Let me know how that goes and I'll be here if you need further help! If not, have a fun-tastic…
    in Problème synchronisation Comment by QueenMia June 2018
  • Hi Ingrid, Sorry you are having troubles with your purchase. Please have a read through these steps and if it does not help, you can fill up the form by clicking on contact at the end of the page, here: https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 I've removed your screenshot for…
    in Bubblewitch saga 3 purchased gold bars - nothing been given to me Comment by QueenMia June 2018
  • Hello Jennifer, How's it going today? You will find the steps to recover your progress as well as the contact form in case it's not working here :) Have a fun-tastic day! - Mia
    in Level reset to 1 Comment by QueenMia June 2018
  • My bad, sorry! Here you go: https://care.king.com/en/bubble-witch-3-saga/superstar-information-post-star-cats-are-not-activating Please let me know how that goes for you! - Mia
    in Bubble Witch 3 saga: I am on level 66 Comment by QueenMia June 2018
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