Comments
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No problem! Thank you for your entries 😊
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Hi! It looks like this issue happens when you try to access the thread through notifications. If that’s the case, I’d recommend bookmarking the thread so you can open it directly without running into the error. Sorry for the inconvenience, there’s definitely something off with the Team Challenge thread, and we’re looking…
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Hello @BQN537! I completely understand why you’re frustrated. Just to clarify, Player Support handles in-game issues only, so they aren’t able to help with community or forum problems. Whenever something isn’t working here, feel free to reach out to any of us Community Managers, and we'll do our best to help you out! I’ve…
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Thanks for confirming! Unfortunately, switching devices can interfere with the Star Tournament, and new levels won’t appear until the Team Challenge ends 😓😓 For now, the best workaround is to create a new account if you’d like to keep playing levels.
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Hi @BQN537 Hope you’re doing well! Could you please share the links to threads from your notifications that you can’t access? I’d like to look into this, and gathering as many examples as possible will really help. I’ve already noticed that the Care Bears Team Challenge thread sometimes fails to open from notifications, so…
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@QueenB @LoFiGummy test
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Thank you for the screenshot! 😊 Yep, to avoid any disruptions with events in the future, we recommend not doing that 🙏
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As for Star Tournament, @Haechan_17 can you please confirm whether you’re still not receiving Star Tournament levels? If that’s the case, a screenshot of your game screen would be helpful! The game team has identified a possible cause, it seems that manually moving the device clock forward can trigger the end of the Star…
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A new house? 🤔 As far as I know, no new house has been introduced. Could you please share a screenshot, including the cycle wheel? That’ll help me take a closer look 😊
