StuckInATree

Noble

I think you'll need to go here Yousuke: https://care.king.com/ja/

Try this out, go into Safari and make sure you are logged into your FB account from the FB site directly. If you've already done that, clear cache from Safari and try again. When you hit connect in the game it should sign you into that account. Let me know how it goes.

Can you point me to the thread you mentioned? Would be good to know the steps you tried already.

Strange, is your date and time on your mobile set to your current location?

As long as you actively connected your game to Facebook beforehand, your progress will be saved and synced to it. If you did, when you reconnect to that account in the game again, the progress from the point where it was last synced will come up. Check on Facebook directly if you're unsure, you'll be able to see where your…

Not quite sure what you mean by King is not recognising your email but try this out, go into Safari and make sure you are logged into your FB account from the FB site directly. If you've already done that, clear cache from Safari and try again. When you hit connect in the game it should sign you into that account. Oh and…

As long as you actively connected your game to either Facebook beforehand, your progress will be saved and synced to it. If you did, when you reconnect to that account in the game again, the progress from the point where it was last synced will come up. What level do you appear on if you open the game on Facebook directly?

Have you had a go at troubleshooting your connection to FB in the game: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android

I'm gonna go out on a limb here and say your playing a Windows 10 PC, right ? If so you really should be ditching playing through a browser and just download the game app from the Windows store. Windows 10 is designed to run like the OS on mobile and tablet and can install apps the same way, make the most of it.

Try going through the suggestions here, might help make things run again: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android