StuckInATree

Noble

Have you checked for any recent updates for the game app (and FB app if you have it installed)?

Did you manage to get a screenshot of it?

Sorry Sue, I was not trying to invalidate your post, only trying to make direct links when it's certain otherwise different eggs can get mixed in the same basket. Working in IT for many years made me this way. Have you come across this post yet, could be worth going through the steps to see if there's any change. Let me…

If it's loading issues your having on Facebook then have a look at the steps suggested here: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

If you haven't already, it might be worth going through the steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios

In order to have it, you normally have to have an active connection to either Facebook or Kingdom. If you're already connected you may want to try signing out and back in again. Might also be worth checking to see if there are any updates available in the App store.

Try this out, go into Safari and make sure you are logged into your FB account from the FB site directly. If you've already done that, clear cache from Safari and try again. When you hit connect in the game it should sign you into that account.

You can't unlock it, that's as far as it goes for now until the next update is out.

If it's a visual issue or if it's crashing then playing around with the Facebook connection isn't likely to change that. You may want to look for any game updates available in the store or even reinstalling the app should get it going again.

Have you taking the game off your profile and adding it again? Don't worry you won't lose your progress, as soon as you go back into the game it will add itself again and put you back where you left off. You just need to go to your account seeting an click on the app menu at the left bottom part of the screen. Inside Apps…