Tony_Mc

Hi Teresa Looks, Thank you for posting this here on King Care. Not always all challenges and offers will be available for all our players in all our games. This can occur since most challenges, offers and new elements or extras are made available to only a small part of the players, randomly chosen, for testing purposes…

in Why don't I get my daily gifts when I'm playing on my phone? I get them on my laptop. Comment by Tony_Mc October 2017

Hi Jas0n, Thank you for posting this here on King Care. I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care. Kindest regards, Tony - King Care Team

in Why can I not get my prizes Comment by Tony_Mc October 2017

Hi LG, Thank you for posting this here on King Care. I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care. Kindest regards, Tony - King Care Team

in Did not get 5 lives after I bought them for 9 bars Comment by Tony_Mc October 2017

Hi Duriel Smith, Thank you for posting this here on King Care. I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care. Kindest regards, Tony - King Care Team

in Paid for the 15.99 booster and only received the bars Comment by Tony_Mc October 2017

Hi Giselle Robillard, Thank you for posting this here on King Care. I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care. Kindest regards, Tony - King Care Team

in level 2822 bought lollypops 4 times. one space would not clear. I think its stuck Comment by Tony_Mc October 2017

Hi Jenny, Thank you for asking this here on King Care. If you do have credit on Google Play and you are playing through your Google Play account, then anything you buy should be automatically taken from your credit there. Did you get any error message? If so, what did it say? Kindest regards, Tony - King Care Team

in I have money on google play can I use it for bubble witch 3 Comment by Tony_Mc October 2017

Hi emily, Thank you for posting this here on King Care. I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care. Kindest regards, Tony - King Care Team

in I passed the Treasure Mill and was the king until the end of the duration. Comment by Tony_Mc October 2017

Hi Terry Bozeman, Thank you for posting this here on King Care. I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care. Kindest regards, Tony - King Care Team

in Refund Comment by Tony_Mc October 2017

Hi Adam Johnston, Thank you for posting this here on King Care. There are a few steps we can try which generally resolve all technical issues. With this in mind I recommend that you first of all try playing in another browser (E.g if you are using Internet Explorer for example, then try with Google Chrome, Mozilla Firefox…

in I cannot use gold bars it says no connection Comment by Tony_Mc October 2017

Hi Dlm0502, Thank you for posting this here on King Care. Please double check your iTunes account settings and check for updates for your iPhone and our game apps in general. Restart your device and please try again. Kindest regards, Tony - King Care Team

in Since upgrading to iOS 11 my in app purchases no longer work Comment by Tony_Mc October 2017

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