Xarly

Community Manager

Comments

  • No problem @"Pummy Raj"! It's only a matter of time. iOS' update should be there very soon, we just need a tiny bit of patience :smile:. Cheers, Xarly
    in Bubble Gum Machine Comment by Xarly May 2019
  • Hey @sarahdj, Welcome to the Community, we are happy to have you here! It sounds like there is an issue with our notifications. Episode Race is probably what you are referring to. Since you mention you have your game up to date and running well it sounds like, unfortunately, you currently do not have the event but still…
    in Where’s the race? Comment by Xarly May 2019
  • Hi @Kathy_murphy , Welcome to the community! Don't worry, we are indeed here to help you out :smile:. I just did a quick check in your account and your current balance is of 26 Gold Bars. We have track of the usage of your gold bars and it all adds up correctly according to our system. Be mindful when using your gold bars,…
    in Lost all gold bars! Comment by Xarly May 2019
  • Hi @snookie , Welcome to the Community and thanks for reaching out! I just did a quick check on your account and, according to our tool, you do show with 42 Gold Bars at the moment, which matches what you say. Can you restart the app and make sure you are connected to your account as per usual? If you are and it still…
    in Gold bars Comment by Xarly May 2019
  • Hi @kaleesi2019, (Loving the name!) Welcome to the Community :smile:. I have checked your account and what you state doesn't match what we can see. Can you please provide a screenshot showing your current amount of Gold Bars? For what I can see, you used 10 gold bars on extra moves on level 1463, but your current amount of…
    in Why did my gold bars disappear? Comment by Xarly May 2019
  • Hi all, I just wanted to let you know that a fix is on the way, with the latest update (1.140.2). Updates don't come at the same time for each platform (it depends on the provider's deployment and so on), but make sure you have your game up to date. In our tests, it seems like the fix is working but please let us know once…
    in Bubble Gum Machine Comment by Xarly May 2019
  • That's such a cool tradition, @Crimson_Dawn! I wish I had one like that, although like, with all traditions, it's just a matter of getting started!
    in Any Star Wars fans around? Share your thoughts & theories! (Spoilers inside) Comment by Xarly May 2019
  • Hi @heatherann , Can you be more specific regarding the "Star Challenge"? We are not fully understanding what you mean by that, and we need to know in order to give you a better answer! Cheers, Xarly
    in Star challenge Comment by Xarly May 2019
  • Hi @Sodacrush! Some of our features are not available on every platform. Sometimes it's due to testing and sometimes it's a matter of the complexity on such platform. There is no specific answer as to why you aren't getting the daily booster but, if you are playing in old platforms or devices (or options like king.com),…
    in Daily booster Comment by Xarly May 2019
  • Hey @Spinnifix, Although that's a great idea, it's not feasible for the moment. Currently the Community data and the Game data are not connected, and it's technically a very demanding option. We are looking into ways of integrating but for now the technology behind such a feature is complicated. We do have always…
    in Exchange badges for boosters Comment by Xarly May 2019
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