Comments
-
Hey @lianatalaski , (And thanks for the heads-up @Alessandro_S !) Sorry for the lack of reply, it's been busy these days. I'll follow up with the team first thing tomorrow and we'll look into the behaviour of it. Very useful information @Alessandro_S , it'll help us narrow down the issue and the fix if needed! I'll get…
-
Hi @Kan_NG , Sorry for the delay. I have checked both the account associated to the email and the account associated to your ID now. Although the one associated with the ID has all of what you mention, the other one does not have any time played on Soda whatsoever (only very few levels on Candy Crush Saga). With such…
-
Hi all, Thanks a lot for raising this. It seems indeed like there is an issue and we are currently investigating, in colaboration with Facebook. I'll let you know with any update but please notice that everything in-game, although it's not with your language, is working well (regarding things like purchases, level…
-
Hi @Winter189519, It all comes down to the device language. If in this case is on Facebook, as long as your Facebook is in German, the game should also be. Hopefully this works, if not just let us know! Cheers and welcome to the community, Xarly
-
Hi @Kan_NG , We can only see the data since you connected, which, as you mention, is exactly at 401 Gold Bars. If you wish to have the gold bars from your other Facebook Account then we need the Game ID from there. In order to find it, just go to settings > apps and websites and click on the game. Inside the "Learn more"…
-
Hey @ScottieCat , This was a known issue indeed but it got fixed. Pity to see the bug revisits us now! For people that posted back then, restarting the app helped so, while I take it to the studio, I suggest you keep trying and let us know if it works at some point. Once it does, I'll be happy to go into your account and…
-
Hi everyone, The time has come - the winners are here! I first want to thank you all for celebrating and joining us in this contest. We have been overwhelmed with the love, the stories and the pictures you all shared with us! Some were happy, some were sad, some were funny and others were surprising, but all of those…
-
Hi everyone, The time has come - the winners are here! I first want to thank you all for celebrating and joining us in this contest. We have been overwhelmed with the love, the stories and the pictures you all shared with us! Some were happy, some were sad, some were funny and others were surprising, but all of those…
-
Hi everyone, The time has come - the winners are here! I first want to thank you all for celebrating and joining us in this contest. We have been overwhelmed with the love, the stories and the pictures you all shared with us! Some were happy, some were sad, some were funny and others were surprising, but all of those…
-
Hi everyone, The time has come - the winners are here! I first want to thank you all for celebrating and joining us in this contest. We have been overwhelmed with the love, the stories and the pictures you all shared with us! Some were happy, some were sad, some were funny and others were surprising, but all of those…
