kiara_wael

Moderator

Comments

  • Hi and Welcome to the King Community Thank you for joining us! We love chatting and helping out, but we do all our conversations in English so everyone can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you Thanks for…
    in Quiero llegar al fin del juego Comment by kiara_wael October 2025
  • Hi and Welcome to the King Community Thank you for the feedback, in the meantime Please check this step Check Internet Connection: Ensure you have a stable internet connection. Restart the Game: Sometimes, restarting the game can resolve connection issues. Update the Game: Ensure the game is updated to the latest version…
    in I am unable to use gold bars Comment by kiara_wael October 2025
  • Hi and Welcome to the King Community This issues is being investigated . Please also give your feedback here https://community.king.com/en/candy-crush-saga/discussion/510238/episode-race-missing-or-disappearing-at-the-end
    in Episode Race Issue Comment by kiara_wael October 2025
  • Hi and Welcome to the King Community Thank you for the feedback,Please check Restart the Game: Sometimes, restarting the game can resolve connection issues and Update the Game: Ensure the game is updated to the latest version
    in Why can’t I tap on the screen once it opens Comment by kiara_wael October 2025
  • Hi and Welcome to the King Community https://community.king.com/en/candy-crush-saga/discussion/372853/%E2%80%8D-%EF%B8%8F-welcome-to-the-community
    in He Comment by kiara_wael October 2025
  • Hi and Welcome to the King Community Thanks for the feedback. Please email Player Support Team so they can take a look in your game. You can also email them from here: https://soporto.king.com/contact
    in Why is my app not working properly Comment by kiara_wael October 2025
  • Hi and Welcome to the King Community Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature. This also means that the video ads will not always be…
    in Why my video add support is stop Comment by kiara_wael October 2025
  • Hi and Welcome to the King Community playing with a King account, you can still add and connect with friends right from within the game, no Facebook needed! 😊 Here’s how: Tap the Friends icon at the bottom of your game screen From there, you’ll see players who have sent you lives or interacted with your game Tap…
    in How do I get friends without Facebook Comment by kiara_wael October 2025
  • Hi and Welcome to the King Community If you still don't see the right level please force close the game, wait a few seconds, and then reopen it.If that doesn't work then please sign out of your Facebook/Kingdom account, close the game, reopen it and then sign back in again - sometimes it just needs a little nudge to make…
    in Why i can't retrieve my progress? Previously i logged through my facebook.please solve this asap Comment by kiara_wael October 2025
  • Hi and Welcome to the King Community Please note that special events like these are bonus features in the game and therefore not designed to be there permanently. To help keep things fresh and interesting, our studio tweaks and introduces new features every so often. As such, they need to thoroughly check these during…
    in Why can’t I see or find the chocolate box on my screen now? Where did it go? Comment by kiara_wael October 2025
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