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  • Firstly can you check game is up to date, log out and restart your device. then log back in.
  • First if you would like to post a new discussion go to the discussion area and click the green button that says "new discussion". Second, if you want to comment on a discussion go to the bottom and type in the big box and when you're done press reply!
  • I'm afraid the fact that you have the same player ID means you're using the same account- or the accounts have been merged. Let's try the following first: disconnect the game from Facebook or King under the game's Settings Delete the Facebook app from the device (Not the game! Facebook only) Close all tabs in the browser…
  • Some players have found that the Daily Bonus has reset to Day 1 for them but don't worry! You will continue to receive daily rewards the same as before. The only difference is the number of days in a row your calendar will display. There are a number of reasons this reset might happen: device updates, the time you logged…
  • Yes, it happens when you switch devices because the daily Log in feature is given for each device and not for each Player ID. That means You will not receive the same Log In rewards if you log in the New Device. Also, You will not get boosters of old device into new device as Boosters are stored in Device memory and not…
  • If you were playing before with the same email and you were connected to Facebook and enabled to sync with the same account, you can restore your progress on the condition that you are connected to the Internet the last time you applied the stages before you deleted your application if you entered the same email and did…
  • Some features are experimental, including advertisements that may appear at times to give you reinforcements and do not appear for other players, but programmers do not worry, they are working on continuous improvement of the game.
  • If you are playing on mobile, please send an email to player support directly from the game. When you send an email directly from the game, Player Support will automatically receive your purchase history and all transactions for the last 90 days. Go to the game's Start menu, then Settings - Help Center - Purchases and Gold…
  • If you are playing on mobile, please send an email to player support directly from the game. When you send an email directly from the game, Player Support will automatically receive your purchase history and all transactions for the last 90 days. Go to the game's Start menu, then Settings - Help Center - Purchases and Gold…
  • Slow internet, offline game, or any other reason, you may encounter such problems. You can check out some troubleshooting below. Please check the app update - log out of the game - restart the device - open the game and log in

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