HELP and All you need to know to fix bugs and answer your questions! Read before posting!

QueenMiaQueenMia Posts: 11,626 Community Manager
edited December 2018 in Support
Are you experiencing issues with the game? Here's some help, you'll be surprised how much these simple steps can help you :)

Let's start with some useful tips: How to find your User ID

The game is not working
Game freezing/crashing
Issues connecting to Facebook

You lost something
Something went wrong with your purchase?
You lost your progress?
. Lost boosters or Gold bars?

A Word what not accepted? 
Let us know which one by posting the level and the word here!

If after these you still need help, please Ask a question under Support. Remember to add as much details as possible on the problem and a screenshot is always helpful!



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