A word was not accepted?!

QueenMiaQueenMia Posts: 4,784 Community Manager
edited November 2018 in Support

Let us know by commenting which level and which word below and we will let the Studio know!
Thank you :)

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  • carolmariecarolmarie Posts: 1
    The word nationalities will not be accepted nor would nationality. I have been stuck at this horrible level for way too long. I like this game above all your others but...
  • LBinMIA2016LBinMIA2016 Posts: 4
     The game has a bug in it. On the games where you need to find a word (with the ? Icon) you are given a blank tile after a words is found and you are sent to the next word. The blank tiles do not work. You can select them but you will not see the asterisk as you try and spell the word, so it doesn’t recognize it as a word. E.g., try to spell CAT, instead of C*T you get CT.  It works for the blank tiles that are white and drop in as part of the game, but not for the gold tiles that are given to you if a word is found and you need to move to the next word. 
  • abe_coffeeabe_coffee Posts: 287 ✭✭✭✭

    this bug has been reprorted recently ...
    ... it happens with find-the-letters levels
    ... unfortunately there may not be any desire to fix any bugs with ABS
    ... this glitch can be beneficial if you like to score a lot of points
    ... most blank gold tiles are not recognized as part of a new word
    ... however when a defective blank gold tile is placed anywhere in a new word the score for that word doubles for each gold tile
    ... there is an example ... open in a new tab or a new window
    ... http://www.screenshotabe.com/tilesGoldBroken.php

  • nBoonBoo Posts: 110 Kingster
    Hey everyone, let me shed some light on how Alphabetty works under the hood.
    The dictionaries do NOT include words of 11 letters or more. That's why n-a-t-i-o-n-a-l-i-t-y (11 letters) is not detected as a valid word.
    That happens for historical tech reasons, and is an undesirable situation. Unfortunately we're not actively looking at fixing it at the moment, as it would involve redoing the dictionaries and changing logic.
    The intended way to make 10, 11 and 12 letter words is by having words with crowns.

    Extra tip: If your word includes a line blast, and this line blast breaks crowns, this crowns count towards the goal! So you could potentially have a 3 letter word that had a line blast breaking 10 crowns and it would be a 13-letter word! That's why there's so many moves in the level (we're gradually increasing them) and the reason why there's so much space!

    Good luck word-hunters!
  • LBinMIA2016LBinMIA2016 Posts: 4
    @abe_coffee. Thanks for the feedback, however I can't understand why you wouldn't want to fix a bug. There are times I need the blank tile to create a word. I recently had a bomb go off and lost 2 turns because my only option included a blank tile that I could not use. It seems small, but a bug ruins the experience if you cannot create a word in any situations, especially if it is supposed to be part of the game. It's frustrating. 
  • abe_coffeeabe_coffee Posts: 287 ✭✭✭✭

    let us ask someone at king if this will be fixed
    until then you can get big scores if you understand the bug and take advantage of the bug

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