Stars not accumulating in AlphaBetty characters

creature0057creature0057 Posts: 9
For the last few weeks, stars have not been on my AlphaBetty characters even when I am getting 3 stars on levels. 

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  • Alessandro_SAlessandro_S Posts: 311 Superstar
    Hi @creature0057 , and thanks for posting.

    What platform are you playing AlphaBetty on, and what do you exactly mean by "my AlphaBetty characters"?

    Perhaps you can provide a screenshot to better illustrate the issue?

    Just for the note, I completed a couple days ago the new episode up to level 920, and obtained all 3-star scores (912 was especially tough to get), and the path to 920 in the episode list does show up all levels with the 3 stars - I am not sure though I am talking about the same situation as the one you're describing ;)
  • creature0057creature0057 Posts: 9
    These cheesy characters. I’m on level 434 currently, have unlocked 16 characters, and the stars I’m earning aren’t being added to characters that aren’t fully leveled up. This has only been an issue the last few weeks.

  • Alessandro_SAlessandro_S Posts: 311 Superstar
    edited March 25
    Great screenshot, thanks - we're talking about artifacts then  :)

    Did you try manually swipe left to right on the slider, from II to III, and see if that does anything?

    Mine only shows the III tab, but it has for longer than I can recall...


  • creature0057creature0057 Posts: 9
    Thanks for the suggestion. I’ve selected the III tab multiple times previously and it doesn’t seem to have any effect other than how many stars needed to reach level III. 
  • Alessandro_SAlessandro_S Posts: 311 Superstar
    OK - I will look today into the details of the relationship between artifact and stars required to switch level (yours shows 128, mine is at 135) to understand whether you simply haven't gained enough stars to switch to III, or if there's something else going on.

    Thanks for your patience in the meantime!
  • creature0057creature0057 Posts: 9
    Thanks, I play everyday at different times and have only had this problem in the last weeks. I haven’t  checked to see there has been an update recently that may be the cause.
  • Alessandro_SAlessandro_S Posts: 311 Superstar
    I am filing an internal thread to find out what number of stars in given episodes is supposed to move relevant artifact level from II to III.

    In the meantime, can you please specify what platform you are playing on and on what version of the app? Thanks!
  • creature0057creature0057 Posts: 9
    Thanks so much for your help! I play on an iPad Air on iOS 12.1.4 on app version 1.57.4.
  • creature0057creature0057 Posts: 9

    To be clear, all of my II artifacts have stopped accumulating stars even when I select the III tab and even when I earn 3 stars on a level. I'm on level 458 and still no change to stars accumulated on any II artifacts.

  • abe_coffeeabe_coffee Posts: 205 ✭✭✭✭

    hi @creature0057

    here is something you can check

    to fully empower adventure mouse get 3 stars on every level from 141-185



  • creature0057creature0057 Posts: 9

    Thanks, I’ll try that on those two artifacts. My more recent artifacts are also not accumulating stars even when I’m earning 3 stars either though. The ones that hadn’t ranked up all the way were all accumulating stars up until a few weeks ago. Since then, they are frozen. I’m wondering if deleting the app and reinstalling it may help. I’ve had this app on this particular device for a few years so I don’t know why my artifacts are suddenly frozen. I have all of the artifacts up to Traditional Betty. Are there more after that?

  • abe_coffeeabe_coffee Posts: 205 ✭✭✭✭
    edited April 3

    note ... the range for accumulating stars on the artifacts is level 1 through level 365 ...

    maybe this will help ... open in a new tab or a new window ...

    http://www.screenshotabe.com/viewArtifacts2017.php

  • creature0057creature0057 Posts: 9

    So earning stars on levels above 365 does not have an effect on artifacts currently available?

  • creature0057creature0057 Posts: 9

    Thanks abe_coffee that answered my question. I appreciate your help.

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