Aphabetty Saga freezes at least once a day. Why?

TURK1412TURK1412 Posts: 4
Aphabetty Saga freezes at least once  a day. Why?

Best Answer

  • TURK1412TURK1412 Posts: 4
    Accepted Answer
    It can happen any time during game play. I use Chrome and enable Flash every time. When it freezes, the only possible move is to refresh the screen
    Accepted Answer

Answers

  • PummyRajPummyRaj Posts: 5,618 Superstar
    Hello @TURK1412 Hearty Welcome to the Alpha Betty section of our friendly King Community :) 

    By any chance, are you talking about the game screen when the "Bonus Gift" appears?  

    OR is it the regular game that is being frozen?  If it is the game, we can try some trouble shooting steps and see if that helps!  

    Please post back and let us know!  If you tap on "Type your Comment" box located below, you will be able to write back :+1: 

    Looking forward to talk to you soon!  Have a great rest of the day/evening!

  • Crazy Cat LadCrazy Cat Lad Posts: 2,286 Community Moderator
    OK, I see @TURK1412 !

    You play on King.com, right? Since the game still runs on Flash Player.

    Have you tried clearing all cookies and the cache? And also made sure your Google Chrome is updated to the latest version? 


  • abe_coffeeabe_coffee Posts: 379 Game Expert
    edited October 22

    test info ... have been using king.com on a tablet for the past 3 days without any problems
    TURK ... did you try what Crazy Cat Lad suggested?

    how many lives do you have with chrome?

  • TURK1412TURK1412 Posts: 4
    I clear my caches and history before playing but since the game freezes at any time during game play, that is ineffective. There is no warning that it's going to freeze - it just stops. It happens : when I form a word; when I complete a level; when I choose a new level; when I change artifacts; basically it happens at random times.
  • abe_coffeeabe_coffee Posts: 379 Game Expert
    edited October 29
     thank you for the reply @TURK1412 ;
    what you are describing sounds like symptoms when using Flash Player(as @Crazy Cat Lad mentioned above)
    there are 2 things I would try:
    1) exit the game when you get down to one life
    2) exit the game after 20 minutes
    note ... you may be able to play as long as 40 minutes before Flash Player freezes
    as an experiment ... you might try gameroom ... you might try using firefox ... you might try a phone or tablet

    and ... Crazy Cat Lad may have some other ideas
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